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All replies
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Helpful answers
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Feb 12, 2016 12:31 PM in response to zenmanicby Csound1,To all new readers:
It is a very bad idea to let a shop fit fake (or used) parts to any Apple product. This excludes the 3 rd party repair shops from the game. DO NOT take your iPhone to one for service, take it to an Apple facility.
Just a reminder. Do not use fake parts (or used ones)
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Feb 12, 2016 12:31 PM in response to Trent Dby xcesv4c,Agreed. This user is also giving out much misinformation and should be banned.
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Feb 12, 2016 12:39 PM in response to Csound1by Jonathan Aley,To all new readers:
CSound1 believes you have the right to choose where you take your phone for service. As long as it's at an Apple Store or through their mail in program. Other than that, the choice is yours!
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Feb 12, 2016 12:47 PM in response to Jonathan Aleyby Csound1,Jonathan Aley wrote:
To all new readers:
CSound1 believes you have the right to choose where you take your phone for service. As long as it's at an Apple Store or through their mail in program. Other than that, the choice is yours!
For the record I believe that all iPhone owners should take their phone wherever they want for repair this is a free country. I also believe that the best place to take it is Apple and that is what I recommend.
I do not believe that going to a 3rd party is a right or even in their best interests.
After all Apple is the only place competent to do it with the right parts.
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Feb 12, 2016 12:46 PM in response to xcesv4cby zenmanic,xcesv4c wrote:
Agreed. This user is also giving out much misinformation and should be banned.
Just wondering. What misinformation was Trent providing?
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Feb 12, 2016 12:49 PM in response to zenmanicby xcesv4c,None, I was referring to gail form maine. I apologize for the misinterpretation .
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Feb 12, 2016 12:49 PM in response to Csound1by Jonathan Aley,False. But we've been through this. But false.
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Feb 12, 2016 12:51 PM in response to Csound1by xcesv4c,Not if Apple refuses to repair a completely repairable device and forces you to try getting a new one
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Feb 12, 2016 1:02 PM in response to xcesv4cby zenmanic,xcesv4c wrote:
None, I was referring to gail form maine. I apologize for the misinterpretation .
LMfao.
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Feb 12, 2016 12:53 PM in response to Csound1by love repair,Why? I really, truly, don't understand.
Just now, a 60 year old research scientist came in. He had a 5c that had strange lines on the rear camera, no other problems. He might have been someone that you would have advised to go to Apple, and he went there. It is 10 minutes away.
At the Apple Store, the "genius" looked at his phone in the back. He came back and said "this phone is water damaged, which is why your camera isn't working. We can offer you an OOW swap for $269." For a 5c. He was smart enough to leave.
He was surprised to hear that it had water damage, and skeptical. He came to see me. My policy is that I will not repair water damage "for the sake of the phone" but sometimes I make exceptions because I'm human. I agreed to look at it.
This phone has not seen a drop of water. There is no evidence of any kind of oxidation on any part of the board. Not that it matters because the board doesn't lie, but all the water damage indicators were snowy white. Out of interest, I looked for any possible shred of evidence that a genius would use to support a finding of water damage. There were none. Zero. This can only be explained by gross incompetence or simple deception.
I brought the man back around to see his board under the microscope. I pulled out an actual example of a water damaged 5c. I pointed out to him how the water changes the solder from shiny silver to dull gray. He could see with his own eyes that his board had no water damage.
I quoted him $49 to swap out his rear cam, and I showed him how I had another 5c here that I bought for $10 from someone local as a non-working device that had already bought another phone. It turned out that it just had a bad screen, no other problems. I suggested that we use the camera from that 5c--a used camera--and try it in his phone. No fix - no fee. If his problem was deeper than just "bad camera" we would just put his phone back together for him for free and send him on his way no charge.
He said "well whether it works or not, I want to take a stack of your cards with me to hand out" We installed the camera and of course it works perfectly. We will warranty that camera for 6 months. Because of this conversation I asked him "Does it bother you that we just installed a 'used' part into your phone?" He said "of course not, I'm thrilled. I wish I had come to you first and saved myself the trouble. I won't make that mistake again."
$49.99, 6 month warranty, phone works like new. The repair itself was done by my technician, a local mom. Her son quietly plays with my girls in the back room making Valentines. I have trained her and she is top notch. She will take a paycheck home to her family from this work. Before working for me, she was a stay at home mom dying to use her brain. Years ago, so was I.
I come back to read your post. "
It is a very bad idea to let a shop fit fake (or used) parts to any Apple product. This excludes the 3 rd party repair shops from the game. DO NOT take your iPhone to one for service, take it to an Apple facility."
I wholeheartedly disagree.
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Feb 12, 2016 12:54 PM in response to xcesv4cby Csound1,xcesv4c wrote:
Not if Apple refuses to repair a completely repairable device and forces you to try getting a new one
In your opinion.
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Feb 12, 2016 12:57 PM in response to love repairby Csound1,It is still a bad idea to let a member of an unregulated industry fit fake parts (or used ones) into your iPhone, and it always will be. It may be cheaper but that is because it is worse.
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Feb 12, 2016 1:03 PM in response to love repairby Csound1,Look, all I am saying is that the phone owner can and should take it where he wants, and if he wants that to be Apple so be it. I am also suggesting that Apple are the best equipped to fix it properly because of there access to parts.
Which part of that don't you agree with?
PS: the story would be more believable if the man who it happened to wrote it rather than you, just sayin'
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Feb 12, 2016 1:03 PM in response to Csound1by Jonathan Aley,I have just reported you for giving out false information.
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