Q: I drop my iphone in a cup of tea and now wont turn on, how do i fix this

You sure about that?  And if you think I can't report you because I am a lowly Level 1, think again. There are other avenues.

FWIW, I started this discussion (and the one or two other similar ones) with the belief that Apple is the only place that customers should go for iPhone repair.  Among those holding that same opinion, I have see many gross misquotes of Apple's policies as well as an absolutely unbelievable defense of those actions that Apple does engage in.  Little by little, the Apple defenders (of which I was one) convinced me that there are many circumstances where an independent shop is the correct place to go.

Thanks Philly. In turn, I would definitely agree that there are situations where Apple is the best route.

Csound1 wrote:

 

Look, all I am saying is that the phone owner can and should take it where he wants, and if he wants that to be Apple so be it. I am also suggesting that Apple are the best equipped to fix it properly because of there access to parts.

 

Which part of that don't you agree with?

their*

Did you know that Apple isn't in the parts making business and they acquire their parts from 3rd parties, just like the rest of us? Did you also know that Apple themselves can't even tell the difference between what you call "Apple parts" and some of the parts I've installed? If Apple can't tell the difference, and there's no loss of device performance, and the customer is happy in the end, your entire argument is null and void. Yes their are plenty of copy parts out there, and Apple can readily identify them, as can most 3rd party repair shops. I choose not to use low quality parts, but that's just me.

Philly_Phan wrote:

 

FWIW, I started this discussion (and the one or two other similar ones) with the belief that Apple is the only place that customers should go for iPhone repair.  Among those holding that same opinion, I have see many gross misquotes of Apple's policies as well as an absolutely unbelievable defense of those actions that Apple does engage in.  Little by little, the Apple defenders (of which I was one) convinced me that there are many circumstances where an independent shop is the correct place to go.

I clicked that this post helped me.

Csound1 wrote:

 

No you haven't.

communityaccounts@apple.com

So what?

Jonathan Aley wrote:

 

You sure about that?  And if you think I can't report you because I am a lowly Level 1, think again. There are other avenues.

I'll happily wait

Trent D wrote:

 

Philly_Phan wrote:

 

FWIW, I started this discussion (and the one or two other similar ones) with the belief that Apple is the only place that customers should go for iPhone repair.  Among those holding that same opinion, I have see many gross misquotes of Apple's policies as well as an absolutely unbelievable defense of those actions that Apple does engage in.  Little by little, the Apple defenders (of which I was one) convinced me that there are many circumstances where an independent shop is the correct place to go.

I clicked that this post helped me.

Thanks but it doesn't impact my point total unless it came from the OP.  No biggie.  I'm not concerned with points.

Jonathan Aley wrote:

 

Thanks Philly. In turn, I would definitely agree that there are situations where Apple is the best route.

Absolutely.

Now here's a real question.  Is there a number of specific concrete real life examples of this type of thing that I can provide that would make you consider changing your belief that Apple "repair" is categorically more competent than quality independent repair?  If so, what is that number?

<Edited by Host>

As I have said (and had ignored) previously.

All owners of iPhones can take them where thy want for repair, they are solely responsible for their choice, it will make no difference to me but there are consequences to it that other users should know.

Users with unbacked up data should take the opportunity to think about the wisdom of not backing up using the tools provide, of course.

I am 100% sure that he would be willing to do so.  I have this discussion LCD projected on the wall in the store and we talked about it.   I actually ran out to buy a DVD player, and was disappointed that he had left when I got back.    His name and number are in our ticket system.  I would be happy to ask him if it would be alright for you to give him a call or send him an email to ask for confirmation if that would make a difference to you.

Who is "he"

Does he come in regularly?