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How do I get my rescue email to work?

HHow do I get my security questions to work so I can download music? every time I click rescue email it does nothing.

iPad, iOS 9.0.1

Posted on Feb 7, 2016 1:56 PM

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1 reply

Feb 7, 2016 11:29 PM in response to 21jdietz

This is on your account on http://appleid.apple.com ? You've tried a different browser ?


If it's not working then contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html

How do I get my rescue email to work?

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