Clara82

Q: My I Pod will not link to my I tunes

Can anyone help me work out the problem - my I Pod Nano won't link to my I tunes and it used to?

iPod nano

Posted on Feb 7, 2016 1:36 PM

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Q: My I Pod will not link to my I tunes

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 9, 2016 4:43 AM in response to Clara82
    Level 8 (40,181 points)
    Mac OS X
    Feb 9, 2016 4:43 AM in response to Clara82

    Does the iPod still operate as an iPod when disconnected?  Play music, show its screens...  Have you tried doing a Reset (restart) on the iPod, then connecting it to computer?

     

    Learn how to reset your iPod - Apple Support

     

    If you have not already, try restarting your computer, then running iTunes and connecting the iPod.

     

    If possible, try using a different USB docking cable and connecting to more than one USB port.

     

    If the above does not help, when you connect the iPod to your computer, watch the iPod's screen?  Does it say "Do not disconnect" or "Connected" or show other indication that there is a connection?  Or does it only show the battery charging symbol?  Or does it not react at all to being connected?

     

    Do you use a Mac or Windows PC?  If Windows, what version?