Have erased Airport Time Capsule and reset to factory after getting this message. Don't know where to go with it.
iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11.3)
Certain files have a property incorrectly set that will prevent them from being changed or deleted while the system is running. That property can only be removed in Recovery mode. If you don't feel that you can carry out this procedure yourself, please get someone more experienced to help you.
1. Back up all data. There are ways to back up a computer that isn't fully functional. Ask if you need guidance. Don't skip this step.
2. Disconnect all external storage devices.
3. Start up in Recovery mode. Select a language, if prompted. The OS X Utilities screen will appear. One of the options is to install OS X. That's not what you're going to do.
4. This step is only necessary if you use FileVault 2. If you don't know what FileVault is, you're not using it. Go to the next step. Otherwise, launch Disk Utility, then select the icon of the FileVault volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another drive icon. Select Unlock from the File menu and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
5. Select Get Help Online. Safari will launch. While in Recovery, you'll have no access to your bookmarks, but you won't need them. Load this web page.
6. Triple-click anywhere in the line below to select it:
chflags norestricted /V*/*/L*/Keyc*/*
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Quit Safari. You'll be returned to the OS X Utilities screen.
From the menu bar, select
Utilities ▹ Terminal
The Terminal application will launch. Paste into the Terminal window by pressing the key combination command-V.
Wait for a new line ending in a hash sign (#) to appear. Quit Terminal to be returned to the main screen.
8. Select
▹ Restart
from the menu bar.
9. This step must be carried out after the restart and while you're logged in as an administrator—not in Recovery mode. If you have only one user account, you are the administrator.
Select and copy this line as in Step 6:
sudo xattr -c /L*/Keyc*/*
Launch the built-in Terminal application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window as before. You'll be prompted for your login password. Nothing will be displayed when you type it. Type carefully and then press return. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. You don't need to post the warning.
If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.
Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal. Test.
I no longer get the error after completing the above. Now when I try to set up the time capsule it does not recognize the new name, even when I try to change it in settings. I remove the old one and it seems to sync up but then the old name reappears and I get a backup disk not available popup. (See Screenshots) I am trying to use data on JPG Airport, not the Jim's Airport. I have been able to backup my Mac Pro on this since erasing it so it does not seem to be an issue with the Time Capsule itself.
This simple procedure will clear your Time Machine settings, including the list of excluded items. The backups themselves won't be affected. If you have a long exclusion list that can't be recreated easily, you may prefer a more complicated procedure that preserves the list. In that case, ask for instructions. Otherwise, see below.
Please triple-click anywhere in the line below on this page to select it:
/Library/Preferences/com.apple.TimeMachine.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A Finder window should open with a file selected. Copy the file to the Desktop. Then move the original (not the copy) to the Trash. You'll be prompted for your administrator password.
Restart the computer and recreate your settings in the Time Machine preference pane. It will falsely show that you have no backups. Don't worry; your backups haven't been touched.
Run a backup to test. The backup may take much longer than usual. If TM now performs as expected, delete the file you copied to the Desktop.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.
I was able to locate file but unable to move original to trash getting the following error message.
I am logged in as administrator, was not prompted for password. Not sure what's next.
This procedure is a diagnostic test. It makes no changes to your data.
Please run the following command as before:
ls -@BOaen /L*/Preferences | pbcopy
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
Here are the contents:
total 920
drwxr-xr-x 67 0 0 sunlnk 2278 Feb 10 20:39 .
drwxr-xr-x+ 65 0 0 sunlnk 2210 Feb 7 07:27 ..
0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete
-rw-r--r-- 1 0 0 - 4978 Jan 25 09:53 .GlobalPreferences.plist
drwxrwxr-x 6 0 202 - 204 Dec 24 17:01 Audio
drwxr-xr-x@ 2 0 0 - 68 Dec 24 17:00 DirectoryService
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
drwxr-xr-x 5 0 0 - 170 Dec 24 07:46 OpenDirectory
drwxr-xr-x@ 15 0 0 - 510 Feb 9 10:38 Parallels
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
drwxr-xr-x 18 0 80 sunlnk 612 Feb 10 20:46 SystemConfiguration
-rw-r--r--@ 1 0 0 - 39077 Jun 23 2015 com.adobe.PDFAdminSettings.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 68 Apr 21 2015 com.adobe.acc.AdobeCreativeCloud.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 68 Dec 2 10:24 com.adobe.acc.AdobeDesktopService.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 145 Jan 20 19:50 com.adobe.acrobat.DC.WebResource.plist
-rw-r--r--@ 1 0 0 - 140 Apr 23 2015 com.adobe.acrobat.pdfviewer.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 230 Dec 2 10:24 com.adobe.headlights.apip.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 145 Jan 20 23:18 com.adobe.reader.DC.WebResource.plist
-rw-r--r--@ 1 0 0 restricted 1545 Oct 16 2014 com.apple.AppleFileServer.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 180 Dec 24 07:46 com.apple.AppleFileServer.plist~orig
-rw-r--r-- 1 0 0 - 197 Feb 9 10:27 com.apple.BezelServices.plist
-rw-r--r-- 1 0 0 - 27449 Feb 9 11:18 com.apple.Bluetooth.plist
-rw-r--r-- 1 0 0 - 4631 Dec 24 09:39 com.apple.Bluetooth.plist~orig
-rw-r--r-- 1 0 0 compressed 418 Jul 31 2015 com.apple.ByteRangeLocking.plist
-rw-r--r--@ 1 0 0 - 60 Mar 29 2013 com.apple.CoreRAIDServer.cfdb
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 73 Oct 11 18:04 com.apple.FindMyMac.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 436 Mar 29 2013 com.apple.HIToolbox.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 86 Feb 9 11:30 com.apple.MCX.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 compressed 4115 Oct 23 22:14 com.apple.P2PSupervisor.plist
-rw-r--r--@ 1 0 0 - 59 Mar 29 2013 com.apple.SetupAssistant.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 509 Feb 9 23:08 com.apple.SoftwareUpdate.plist
-rw-r--r--@ 1 0 0 restricted 4885 Dec 22 12:53 com.apple.TimeMachine.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 compressed 42 Oct 31 07:44 com.apple.ViewBridge.plist
-rw-r--r-- 1 0 0 compressed 336 Oct 23 22:14 com.apple.airport.opproam.plist
-rw-r--r-- 1 0 0 - 8451 Feb 7 07:33 com.apple.alf.plist
-rw-r--r-- 1 0 0 - 1148 Dec 24 07:46 com.apple.alf.plist~orig
-rw-r--r--@ 1 0 0 - 0 Sep 11 2013 com.apple.apsd.launchd
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw------- 1 0 0 - 42030 Feb 9 10:40 com.apple.apsd.plist
-rw-r--r-- 1 0 0 - 61 Feb 7 10:35 com.apple.captive.plist
-rw-r--r-- 1 0 0 - 483 Feb 5 17:11 com.apple.commerce.plist
-rw-r--r--@ 1 0 0 - 108 Oct 16 2014 com.apple.dock.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 80 Mar 29 2013 com.apple.driver.AppleIRController.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 502 20 - 941 Nov 28 21:49 com.apple.iPod.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 230 Jan 30 15:35 com.apple.iokit.AmbientLightSensor.plist
-rw-r--r--@ 1 0 0 - 111 Feb 27 2014 com.apple.keyboardtype.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 restricted 364 Dec 20 12:43 com.apple.loginwindow.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 183 Dec 24 09:40 com.apple.loginwindow.plist~orig
-rw-r--r-- 1 0 0 - 42 Feb 7 07:24 com.apple.mdmclient.plist
-rw-r--r-- 1 0 0 - 820 Feb 10 14:40 com.apple.networkextension.cache.plist
-rw-r--r--@ 1 0 0 - 63 Feb 10 14:27 com.apple.networkextension.necp.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 308 Feb 4 09:29 com.apple.networkextension.plist
-rw-r--r-- 1 0 0 - 85 Feb 10 16:08 com.apple.noticeboard.plist
-rw-r--r--@ 1 0 0 - 182 Mar 30 2013 com.apple.preferences.accounts.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 502 20 - 0 Mar 29 2013 com.apple.preferences.sharing.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 compressed 249 Oct 25 20:12 com.apple.security.appsandbox.plist
-rw-r--r-- 1 0 0 - 71 Feb 5 17:08 com.apple.security.plist
-rw-r--r--@ 1 0 0 - 353 Dec 24 17:02 com.apple.security.systemidentities.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 42 Feb 5 17:08 com.apple.storeagent.plist
-rw-r--r-- 1 0 0 - 106 Dec 24 17:01 com.apple.systemprefs.plist
-rw-r--r--@ 1 0 0 - 217 Mar 29 2013 com.apple.timezone.auto.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 0 0 - 73 Oct 23 2013 com.apple.updatesetings.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 88 88 - 85 Feb 9 10:38 com.apple.windowserver.plist
-rw-r--r-- 1 88 88 - 84 Dec 24 09:37 com.apple.windowserver.plist~orig
-rw-r--r--@ 1 502 20 - 0 Dec 4 2014 com.citrixonline.COLVideo.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r--@ 1 502 20 - 0 Mar 29 2013 com.intuit.QuickBooks2012.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 502 20 - 147 Jan 24 11:09 com.intuit.QuickBooks2016.plist
-rw-r--r--@ 1 0 0 - 141312 Aug 20 03:21 com.parallels.Parallels Access.plist.sdb
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
-rw-r--r-- 1 0 0 - 350 Feb 7 07:27 com.symantec.errorreporting.plist
-rw-r--r-- 1 0 0 - 836 Feb 10 18:05 com.symantec.ipua.plist
-rw-r--r--@ 1 0 0 - 2780 Feb 10 15:08 org.cups.printers.plist
com.apple.metadata:_kTimeMachineNewestSnapshot 50
com.apple.metadata:_kTimeMachineOldestSnapshot 50
Please go back into Recovery mode and run this command as before:
chflags norestricted /V*/*/L*/Preferences/*
Then restart as usual and run this:
sudo xattr -c /L*/Preferences/*
That seems to have taken care of the issue. I was able to complete a full backup on the Time Capsule. Thank you for the help!
Followed these steps and got the following:
xattr: [Errno 1] Operation not permitted: '/Library/Keychains/System.keychain'
Followed these steps and got the following: xattr: [Errno 1] Operation not permitted: '/Library/Keychains/System.keychain'
If you have any suggestions TIA
Same problem.
Thanks. Procedure worked. TM now works.
Trying to set up Time Machine and I am getting this error; Keychain error 100001 occurred while creating a System Keychain entry for the username “JGarrett” and URL “afp://JGarrett@JPG AirPort Time Capsule._afpovertcp._tcp.local./Data”.
