cschai

Q: Apple center bricks my phone

I replaced my iphone 6 screen myself. After the replacement, everything is functioning except Touch ID.

 

I sent my phone to Apple center, hoped that they could fix my Touch ID issue.

 

At the end I was charged on unauthorized modification and my phone was bricked with error 53.

 

Does Apple has the right to brick my phone?

iPhone 6 Plus, iOS 9.2.1

Posted on Feb 7, 2016 3:45 PM

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Q: Apple center bricks my phone

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  • by Michael Black,

    Michael Black Michael Black Feb 14, 2016 6:33 AM in response to Crittie
    Level 7 (24,938 points)
    Feb 14, 2016 6:33 AM in response to Crittie

    You certainly take your own liberties when interpreting peoples posts. I never once said that you or "all" are dishonest. All I said was that I have no way of knowing whether one repairer is or is not until after the fact. Hence I won't take the gamble with my own devices or money. And yes, I do indeed check out other service people (plumbers, mechanics, etc) thoroughly before agreeing to any work.  But I have far better means of assessing their credibility than I do a local privately owned electronics repair shop or kiosk (And trades like pliumbers are regulated, so my recourse in the event I'm dissatisfied are greater too).

     

    Crittie wrote:


    However, your cynicism doesn't allow you to experience 'the real people' left that still hold these values (yes some of us still exist). 

    And thanks for illustrating my very point about posts in a public forum. You don't know me or a single thing about me. You know nothing about my life, my family, my friends, colleagues and acquaintances, my work, my recreation, my community involvement.  Yet you feel free to make sweeping generalizations about me and apparently all the non-"real" people in my life.

     

    AS I also said previously, anyone can post something here - doesn't make it "real" though.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Feb 14, 2016 7:00 AM in response to Crittie
    Level 5 (7,636 points)
    Feb 14, 2016 7:00 AM in response to Crittie

    Crittie wrote:

     

    Wow! The level of maturity on this thread is clearly under par....

     

     

    Why thank you!  I've been worried that I might be getting old.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 14, 2016 9:23 AM in response to Crittie
    Level 8 (38,147 points)
    Mac OS X
    Feb 14, 2016 9:23 AM in response to Crittie

    Crittie wrote:

     

    Yes the author speculates that it's due to Applepay encryption. So if this is the case, only those Apple consumers that have an american Express card can even utilise this feature. I would imagine that's a minority of their consumers considering their devices are readily available for purchase worldwide.

     

    WHAT? Where have you been? I use Apple Pay almost daily, with a Discover card, a Visa and a MasterCard. No American Express. When you make up total nonsense like that you lose all credibility. You also don't read business news; Apple Pay has been a huge success.

     

    I Can now safely discount anything further you post, as you have proven you don't know what you are talking about.

  • by love repair,

    love repair Feb 14, 2016 9:31 AM in response to Lawrence Finch
    Level 1 (60 points)
    Feb 14, 2016 9:31 AM in response to Lawrence Finch

    FYI Lawrence Finch.  DFU mode restore will not solve the 1970's time bug.  Just thought you might want to know while we're on the subject of discounting any further posts from people that have no proof of what they are talking about...

     

    Don't forget the TOC here that advises you to try the solution on your own machine...

     

    And, FWIW,  Crittie's experience is from Australia.  Are we sure that Apple Pay works the same in all countries?  I have no clue on that.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 14, 2016 9:55 AM in response to love repair
    Level 8 (38,147 points)
    Mac OS X
    Feb 14, 2016 9:55 AM in response to love repair

    love repair wrote:

     

    FYI Lawrence Finch.  DFU mode restore will not solve the 1970's time bug.  Just thought you might want to know while we're on the subject of discounting any further posts from people that have no proof of what they are talking about...

     

     

     

    PLease explain that to all of the users who have posted that they were able to recover from the 1970 bug by restoring from DFU mode. Or were all of them lying?

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Feb 14, 2016 12:27 PM in response to love repair
    Level 5 (7,636 points)
    Feb 14, 2016 12:27 PM in response to love repair

    love repair wrote:

     

    FYI Lawrence Finch.  DFU mode restore will not solve the 1970's time bug.  Just thought you might want to know while we're on the subject of discounting any further posts from people that have no proof of what they are talking about...

     

    Don't forget the TOC here that advises you to try the solution on your own machine...

     

    And, FWIW,  Crittie's experience is from Australia.  Are we sure that Apple Pay works the same in all countries?  I have no clue on that.

     

    Actually, the TOC allows for User's to post tips, and states [Test your answer. When possible, make sure your Submission works on your own computer before you post it.]

     

    And how do you know that he didn't test it?  And with numerous people reporting it works, myself included, what exactly is the problem here?

  • by Crittie,

    Crittie Crittie Feb 14, 2016 3:16 PM in response to Lawrence Finch
    Level 1 (0 points)
    Feb 14, 2016 3:16 PM in response to Lawrence Finch

    as love repair stated I am in Australia and can't use applepay unless I have an amex so applepay tells me. The beauty is that you can discredit whatever you like as can I. You all clearly know much more about apple devices than I so I am going to leave this thread here it has gone so far off topic its unbelievable. It appears as though its now a debate on whether independant repair is credible vs apple. The answer is yes it is IF you find a great tech - just like any other trade. There are alot of us that are frustrated by the fact that there are backyard diyers that decide they can repair phones and in the process stuff up which gives us all a bad name. As with anything you get what you pay for and you need to do your research. In response to Michael - My intention wasn't to attack your personal life, I never said I knew you or anyone in your life. You also make your own assumptions. I was simply trying to make a point which was that you are hellbent on not using independent repairers and that's fine but do you have the same attitude towards all trades... and also that you are tainting all repairers with the same brush when it seems like you haven't had an experience with a tech outside of apple (good or bad). That would be like not getting to know someone based on someone else's negative opinion of them. There are both positives and negatives with independent repair and apple its a shame that everyone seems to be so focused on the negatives. Apple could capitalize on in depth repair and data recovery, yet they choose not to (which is obviously their right) but its our right to offer services to the consumers that apple can't (or won't)
    Also interesting that the blog you guys posted twice wasn't deleted whilst my link was.... good luck with your debate guys
    I wish you all the best.

  • by sterling r,

    sterling r sterling r Feb 18, 2016 11:58 AM in response to cschai
    Community Specialists
    Feb 18, 2016 11:58 AM in response to cschai

    If you see an error 53 message in iTunes and “Connect to iTunes” on your iOS device, use the steps in this article to restore and recover your device using iOS 9.2.1 and iTunes on your Mac or PC.

     

    If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen - Apple Support

  • by mendonipadrehab,

    mendonipadrehab mendonipadrehab Feb 18, 2016 11:59 AM in response to cschai
    Level 2 (182 points)
    Feb 18, 2016 11:59 AM in response to cschai

    Goodbye error 53.  It is gone, you can update your phone via iTunes and clear the error.
    Apple made a mistake and they admitted it.  Just as we've been arguing---error 53 did nothing to close a security vulnerability, and was simply property destruction.  Glad to see Apple make it right.

     

     

    https://support.apple.com/en-us/HT205628

  • by mendonipadrehab,

    mendonipadrehab mendonipadrehab Feb 18, 2016 12:02 PM in response to sterling r
    Level 2 (182 points)
    Feb 18, 2016 12:02 PM in response to sterling r

    Whoa, Sterling.  You've gotta make that post on 132 threads?  Yikes.   I hope an Apple Dev team can automate that for you!

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 18, 2016 1:42 PM in response to KC7GNM
    Level 6 (13,576 points)
    iPhone
    Feb 18, 2016 1:42 PM in response to KC7GNM

    KC7GNM wrote:

     

    mendonipadrehab wrote:

     

    Open it back up and see if you can see where the damage is.  If is it just the long flex, then you can replace that and error 53 will clear.
    If it is damage to the home button flex itself, then it too can be repaired if it is not torn too horribly.  There are plenty of microsolderers out that that can help you.  I would contact Rany S in Lebanon.

    Won't work. The error 53 can only be cleared by apple and because he voided his warranty and did the repair himself then he is out of luck. Stop giving bad advice.

     

    <Personal Information Edited by Host>

    You are incorrect.

     

    If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen - Apple Support

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