-
All replies
-
Helpful answers
-
Feb 9, 2016 6:53 AM in response to Kaiwil13by norm123,Hello Kaiwil13,
I understand that you are having an issue with maintaining a good speed on your home's Wi-Fi. Let's see if we can get this working for you.
I would first take a look at the article below to go over some general troubleshooting on issues with connecting to Wi-Fi. The big thing to do is to restart your iPhone as well as your router.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
https://support.apple.com/en-us/HT204051
Let me know if this helps.
Take care -
Feb 9, 2016 7:20 AM in response to norm123by Kaiwil13,Thanks for this information norm123,
Unfortunately though, I had tried all these steps before posting here. The internet, and wifi, are working in my home. It runs perfectly fine on all our other devices, just don't have good connectivity on my phone, or my daughter's, or my iPad anymore. It's weird to me that the only things that are having issues with my internet all of a sudden are my Apple products.
-
Feb 9, 2016 7:54 AM in response to Kaiwil13by norm123,Hi Kaiwil13,
Sorry to hear that this didn't help. If restarting the device or even resetting the network settings didn't work, then your next step would be to contact Apple for additional support. Use the link below to get you started.
Contact Apple Support
https://www.apple.com/support/contact/
Have a good day
