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User profile for user: JGWest21
JGWest21 Author
User level: Level 1
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my ipod touch will not appear in itunes (windows). Everything has been update and restarted.

I am extremely frustrated that I cannot get my ipod touch to appear in itunes12. I have updated the itunes software on my PC. I have update the software on the ipod touch. I have tried 4 different cables (all from apple) and re-started everything several times. Going out of my mind. I use the ipod for work all the time and cannot transfer important music to the ipod!!!!

iPod touch (4th generation), iOS 9.2.1, using windows

Posted on Feb 8, 2016 3:36 AM

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User profile for user: turingtest2
turingtest2
User level: Level 10
272,725 points

Posted on Feb 8, 2016 4:19 AM

Try the following:


  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
    It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device.
  4. Right-click and select Update Driver Software...
  5. Click Browse my computer for driver software
  6. Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
  7. Click Let me pick from a list of device drivers on my computer
  8. Click Apple Mobile Device USB Driver
  9. Click Next, then Close and exit Device Manager


Or try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support


Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates.


tt2

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User profile for user: turingtest2
turingtest2
User level: Level 10
272,725 points

Feb 8, 2016 4:19 AM in response to JGWest21

Try the following:


  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
    It is also possible the device may show under Imaging Devices, Portable Devices or Other Devices or as an MTB USB Device.
  4. Right-click and select Update Driver Software...
  5. Click Browse my computer for driver software
  6. Browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
  7. Click Let me pick from a list of device drivers on my computer
  8. Click Apple Mobile Device USB Driver
  9. Click Next, then Close and exit Device Manager


Or try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support


Failing that try a full tear down and rebuild of iTunes as set out in Troubleshooting issues with iTunes for Windows updates.


tt2

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my ipod touch will not appear in itunes (windows). Everything has been update and restarted.

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