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Printing Issues!

Ive recently bought a canon MX495 printer and Im trying to print documents from the pages App on my iMac, Ive designed a page that is 90mm x 180mm. When I send it to print the printer thinks it's on A4 paper. This is very frustrating! It worked on my last canon printer. Im baffled! The printer has a paper guide that I can change to the size of the paper I need! Any help would be greatly appreciated.


Thank you!!

iMac, OS X El Capitan (10.11.1)

Posted on Feb 8, 2016 3:20 AM

Reply
1 reply

Feb 9, 2016 9:25 AM in response to fryant

Hi fryant,


Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with your new printer. If you are having issues setting a custom paper size or getting the printer to recognize it, you may find the information and steps outlined in the following articles helpful:


OS X El Capitan: Create a custom paper size

OS X El Capitan: Choose advanced print settings

Pages for Mac 5.0: Set paper size and orientation


Regards

Printing Issues!

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