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El Capitan - Quick look stops working after 2 or 3 times

Every time I start the computer, after a few times using it, hitting the spacebar doesn't launch the quick look anymore.


I'm on El Capitan 10.11.3 since last week, so I'm guessing the two are connected.

iMac, OS X El Capitan (10.11.3)

Posted on Feb 8, 2016 7:03 AM

Reply
4 replies

Feb 8, 2016 10:05 AM in response to schu_templar

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Feb 9, 2016 6:23 AM in response to Linc Davis

OK I think this is the action triggered when I hit the spacebar. A lot of new lines appear at every click I make so I'm not 100% sure anything useful is in there, but thanks in advance if you understand this 🙂

9/02/16 15:18:21,839 Finder[398]: *** -[__NSArrayI objectAtIndex:]: index 3 beyond bounds [0 .. 2]

9/02/16 15:18:21,840 Finder[398]: (


0 CoreFoundation 0x00007fff88e48ae2 __exceptionPreprocess + 178


1 libobjc.A.dylib 0x00007fff8150cf7e objc_exception_throw + 48


2 CoreFoundation 0x00007fff88d13554 -[__NSArrayI objectAtIndex:] + 164


3 XtraFinder 0x000000010bc158f0 -[XFFitColumnWidthPlugin fitColumnsOfColumnView:] + 129


4 Foundation 0x00007fff94787345 __NSFireDelayedPerform + 377


5 CoreFoundation 0x00007fff88d8ebc4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20


6 CoreFoundation 0x00007fff88d8e853 __CFRunLoopDoTimer + 1075


7 CoreFoundation 0x00007fff88e0ce6a __CFRunLoopDoTimers + 298


8 CoreFoundation 0x00007fff88d49cd1 __CFRunLoopRun + 1841


9 CoreFoundation 0x00007fff88d49338 CFRunLoopRunSpecific + 296


10 HIToolbox 0x00007fff8220c935 RunCurrentEventLoopInMode + 235


11 HIToolbox 0x00007fff8220c76f ReceiveNextEventCommon + 432


12 HIToolbox 0x00007fff8220c5af _BlockUntilNextEventMatchingListInModeWithFilter + 71


13 AppKit 0x00007fff8dae20ee _DPSNextEvent + 1067


14 AppKit 0x00007fff8deae943 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454


15 AppKit 0x00007fff8dad7fc8 -[NSApplication run] + 682


16 AppKit 0x00007fff8da5a520 NSApplicationMain + 1176


17 Finder 0x0000000105fec948 Finder + 22856


18 libdyld.dylib 0x00007fff81d8f5ad start + 1

)

Feb 9, 2016 6:33 AM in response to schu_templar

Please remove "XtraFinder" and see whether there's an improvement. In general, using third-party software that alters the behavior of built-in apps such as the Finder is the surest route to an unstable system.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

Feb 9, 2016 7:22 AM in response to Linc Davis

I uninstalled Xtrafinder, which solved the issue immediately. The developers had warned that there were some compatibility bugs with El Capitan, I should have thought about it.


If anyone has the same issue, Xtrafinder provides a clean uninstallation through the menu : Finder > Xtrafinder. No more problems for the time being.


Thanks to Linc Davis for the quick help!

El Capitan - Quick look stops working after 2 or 3 times

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