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Can't purchase SD versions

I'm trying to purchase only SD versions of tv shows and movies. Itunes offers SD versions but when I go to purchase them the HD version has been selected. If the SD version is offered - and offered cheaper, why can't I actually buy them?

iPod classic

Posted on Feb 8, 2016 2:07 PM

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Posted on Feb 9, 2016 12:28 AM

You're clicking the SD button, if the film is available in both SD and HD, under the film on its description page e.g.


User uploaded file


And then clicking the buy button ?

3 replies

Feb 18, 2016 12:10 AM in response to pennyshopping

So when you click on the film's price (after clicking SD so that it's selected as in my screenshot) it doesn't charge you that price, instead it charges you the HD price, that shows on the emailed receipt and your purchase history ? If that is the case then try contacting iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

Can't purchase SD versions

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