icloud shows my old apple ID. problem changing to new ID

i recently changed my appleID but my icloud shows my old apple ID. trying to change icloud ID to new ID. But, phone asking me to reset apple ID to change this on iCloud - which I'd rather not due. how do I change icloud apple ID to new my new ID?

Posted on Feb 8, 2016 1:40 PM

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1 reply

Feb 8, 2016 1:54 PM in response to artgarcia_1131

If you mean that you are being asked for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.

This feature has been introduced to make stolen phones useless to those that have stolen them.

However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.

The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, nor do you need to verify it, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.

You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

This article provides more information about Activation Lock.

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icloud shows my old apple ID. problem changing to new ID

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