Safari has completely stopped closing normally on my iMac and I can only close it by force quitting. I think I had Malware/ Adware recently and thought I had removed it, but this problem with Safari only started after the removal. Otherwise everything seems to be operating normally. I'm operating OS X Yosemite and Safari V8.0.8. Any suggestions?
iMac, OS X Yosemite (10.10.5)
Calico2550 wrote:
Safari has completely stopped closing normally on my iMac and I can only close it by force quitting. I think I had Malware/ Adware recently and thought I had removed it, but this problem with Safari only started after the removal. Otherwise everything seems to be operating normally. I'm operating OS X Yosemite and Safari V8.0.8. Any suggestions?
If you don't use top sites -- edit them all out -- Safari automatically adds frequently visited sites to top sites -- and it refreshes them -- so if you go into a site via a bookmark and top sites refresh that causes a slow down -- when you remove a top site it goes into a list of sites to never set as a top site -- if you reset Safari - top sites - it reloads a set of defaults -- if you don't tidy up top sites - all clearing the cache does is cause all that stuff to reload.
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safari won't quit at all when I close normally.
