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the itunes app will not recognize my iphone

the iTunes app will not recognize either my 5s or my 6s in devices

iPhone 6s, iOS 9.2.1

Posted on Feb 8, 2016 8:47 PM

Reply
1 reply

Feb 10, 2016 6:55 AM in response to ak anvil

Hey ak anvil,
I understand that you are having issues with iTunes not showing your iPhone's for syncing. Let's see if we can get that sorted out.
There are a few thing s that you can try, like resetting the lockdown folder, making sure that iTunes is up to date and then trying a different USB cable if you have access to one. Take a look at the article below to go over some general troubleshooting options as well as more in depth options for Windows to get your iPhone's to show up so you can get back to syncing.
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
https://support.apple.com/en-us/HT204095

Take it easy

the itunes app will not recognize my iphone

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