iMac shuts self off in sleep mode

My iMac has recently begun to shut off during sleep mode. Usually, I could touch any key in sleep mode and have iMac start. Now, at the black screen, I have to press power button and shut off machine. I then have to press power button again to turn back on. I get a message box saying that I shut down my iMac due to a problem, do I wish to restart.

This has been starting to happen in the last couple weeks. Any suggestions why?




iMac (21.5-inch, Mid 2010) running OS X EL Capitan Version 10.11.3

iMac 21" intel Core i5 -OTHER, Mac OS X (10.7.4), 3.6 GHz/4GB RAM/1 TB HD

Posted on Feb 8, 2016 9:07 PM

Reply
4 replies

Feb 10, 2016 7:02 AM in response to ralphfromworcester

Hi ralphfromworcester,


Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with your iMac. If you are having unusual sleep or wake issues, you may find the troubleshooting steps outlined in the following article helpful:


If your Mac doesn't sleep or wake when expected - Apple Support


If you continue to have issues, it may be that your computer is hanging or running into an unresolvable error, either while asleep or while going to sleep/waking from sleep. If that is the case, you may also find the troubleshooting in this article useful:


OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support


Regards

May 22, 2016 12:41 PM in response to ralphfromworcester

Here's what solved it for me; my iMac had started shutting down or logging me out during sleep several weeks ago:

Go into System Preferences

Click on Security & Privacy

Unlock to click Advanced

Click Privacy

Uncheck “Log out after __ minutes of activity,”

Then “OK”

If that wasn’t checked, then your problem is somewhere else. And I'd searched and tried all sorts of expert advice, but nothing had worked.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iMac shuts self off in sleep mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.