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sync is stuck on 2 of 6 back up

Hi, I'm having issues with my 5th gen iPod. I can't seem to get it to sync with iTunes past 2 of 6 during back up. All software is up to date....is there something I am missing? Please help!

iPod touch, iOS 9.2.1

Posted on Feb 8, 2016 11:08 PM

Reply
3 replies

Feb 9, 2016 12:52 AM in response to Thyrah Jenkins

Check your USB connections

Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."

If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

To narrow down the issue, try different equipment:

If you still see the error message,check for hardware issues.

sync is stuck on 2 of 6 back up

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