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me.com

Hi,


I have some data stored under my me.com account and i would like to access it or in some way link it to my new apple id, however i have forgotten my password, I have tried the reset link but its sending it to the me.com e mail account which of course I cannot access.


I have tried the security question my DOB but that seems wrong too! I know my DOB! I cannot seem to prompt other security questions to get out of this 'loop'


Thanks

Posted on Feb 9, 2016 2:53 AM

Reply
Question marked as Best reply

Posted on Feb 9, 2016 3:44 AM

Start here to recovery use of the account

If you forgot the answers to your Apple ID security questions

3 replies

Feb 10, 2016 6:02 AM in response to lllaass

Thanks you so much for taking the time to reply but the account is locked and there is no option to rest security questions, I am stuck in a loop where I cannot access the associated e mail address or reset security questions. Would anyone know how to contact Apple to unlock the account or even better associate it with another Apple ID I have created (as this has been going on for ages), I just want the data from the "me.com" account which is locked.


Thank you very much!

me.com

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