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User profile for user: SueFurman
SueFurman Author
User level: Level 1
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iphone and ipad cannot connect to server.

Ever since upgrade I can only connect about 15 minutes a day. I keep getting "unable to connect to server" messages. My HP computer works fine. Help.

iPhone 5

Posted on Feb 9, 2016 4:55 AM

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1 reply
User profile for user: brenden dv
brenden dv
User level: Community Specialist

Feb 10, 2016 9:37 AM in response to SueFurman

Hi SueFurman,


Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with your iOS devices (iPhone & iPad). I also apologize, I'm a bit unclear on the exact nature or scope of the issue you are describing. If you are getting a "connect to server" error when trying to access the iTunes Store, you may find the troubleshooting steps outlined in the following article helpful:


If you can’t connect to the iTunes Store - Apple Support


On the other hand, if you are referring to an issue with Mail, you may find this article more useful:


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support


Regards

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iphone and ipad cannot connect to server.

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