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Apple mail app shutting down after opening any fixes? Tried soft reboot already.

The Apple mail app is shutting down automatically after opening if it opens at all. Is there a resolution to this issue? I have soft booted the phone multiple times.

iPhone 5, iOS 9.2.1

Posted on Feb 9, 2016 7:29 AM

Reply
1 reply

Feb 10, 2016 11:39 AM in response to riersonfamily

Greetings riersonfamily,


Thanks for using the Apple Support Communities!


I understand that the Mail app on your iPhone is not functioning as expected and has been unexpectedly quitting. I can see that you have tried to restart the iPhone several times, but the issue continues.


To continue troubleshooting, I would simply add the one extra step of completely quitting the Mail app before restarting.


Force an app to close in iOS - Apple Support


After Mail has been closed, restart your iPhone again.


Restart your iPhone, iPad, or iPod touch - Apple Support


Once your iPhone boots back up, open Mail and test the functionality again.


Have a great day!

Apple mail app shutting down after opening any fixes? Tried soft reboot already.

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