Q: Bought a new 6S yesterday and when I sync to iTunes it say, "The iPhone XX could not be synced because this computer is no longer ... Bought a new 6S yesterday and when I sync to iTunes it say, "The iPhone XX could not be synced because this computer is no longer authorized for purchased items on this iPhone." Why? It's brand new? No purchased items on it. Help? more
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Helpful answers
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Feb 9, 2016 8:31 AM in response to henryfrombaltimoreby Limnos,Did you set up the phone under the same AppleID you have been using in the past?
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Feb 9, 2016 8:43 AM in response to Limnosby henryfrombaltimore,Yes, same ID. I only have one. And my previous phone, a 4S, synced just fine the day before.
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Feb 9, 2016 1:40 PM in response to henryfrombaltimoreby sberman,Might you have too many devices associated with your Apple ID?
From iTunes' menu, go to Store > View Account, sign in, and click on "Manage Devices".
View and remove associated devices in iTunes - Apple Support