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How do I removed a program that I downloaded

I sister was watching shows online and she accidentally downloaded mega storages and mackeeper

it has been annoying every since.

iPhone 4S

Posted on Feb 9, 2016 11:47 AM

Reply
1 reply

Feb 9, 2016 1:48 PM in response to RamonaCarterGnana

A

"MegaBackup" is either an untrustworthy cloud-storage application or perhaps actual malware. I haven't tried to make that distinction. To remove it, please start by backing up all data (not with MegaBackup itself, of course.) Then take the steps below.

1. Select the Login Items tab in the Users & Groups pane of System Preferences. Delete any items with a name beginning in "MegaBackup".

2. Log out or restart the computer.

3. Drag the MegaBackup application from the Applications folder to the Trash and empty.

Note that you can't delete any application by trying to drag its icon from the LaunchPad or the Dock. You must open the Applications folder in the Finder.

You may have installed ad-injection malware along with MegaBackup. If you're seeing unaccustomed popup ads in a web browser, ask for further instructions.

B

"MacKeeper" is a scam with only one useful feature: it deletes itself.

If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

Please back up all data before making any changes.

In the Finder, select

Go Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

Quit MacKeeper before dragging it to the Trash.

Let MacKeeper delete its other components before you empty the Trash.

Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.

Don't try to remove MacKeeper while running in safe mode.

How do I removed a program that I downloaded

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