I am using Firefox right now. If I tried to do this in Safari it would not work. I haven't run into problems anywhere else. My Macbook Pro checks out as good to go.
MacBook Pro, OS X El Capitan (10.11), 13-inch, Mid 2010
Can you explain more about this problem? Is the ASC the only site you're having this issue on? Are you getting any kinds of messages or is the computer making any kind of sounds when you try to type? What have you done to try and rectify it?
Go to http://www.etresoft.com/etrecheck — download and run EtreCheck, copying the status report to paste here.
I first tried to respond to this on Safari but clicking the reply button did nothing. So Here with FF. No other sites have given me a problem. but on ASC if I try I can type in the title of a question, then nothing happens when I try to type in the details. I set all the other boxes, hit submit and it just cycles back to the empty form. No sounds. I have not tried anything as I have not altered any defaults in the preferences. During the process of working on this I have updated a Java request and Flash Player as Etre check recommended.
EtreCheck version: 2.9.3 (253)
Report generated 2016-02-09 16:10:20
Download EtreCheck from http://etrecheck.com
Runtime 2:43
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
Safari is not typing in the question box at Apple Support communities. No other sites present this problem so far. Firefox works though.
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 53 - SN = W00324NFKD3LA
Video Information: ⓘ
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ⓘ
OS X El Capitan 10.11.3 (15D21) - Time since boot: about 19 days
Disk Information: ⓘ
Hitachi HTS545025B9SA02 disk0 : (250.06 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (57.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
USB Information: ⓘ
Apple Inc. Built-in iSight
Apple Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
System Launch Agents: ⓘ
[loaded] 153 Apple tasks
[running] 83 Apple tasks
System Launch Daemons: ⓘ
[loaded] 195 Apple tasks
[running] 92 Apple tasks
Launch Agents: ⓘ
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
User Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VLCStreamer Application (/Applications/VLCStreamer.app)
Other Apps: ⓘ
[running] com.HobbyistSoftware.VLCStreamer.56992
[running] com.apple.xpc.launchd.oneshot.0x10000009.VLC
[running] com.etresoft.EtreCheck.47712
[loaded] com.oracle.java.JavaUpdateHelper
Internet Plug-ins: ⓘ
FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 73 build 02 Check version
Default Browser: Version: 601 - SDK 10.11
3rd Party Preference Panes: ⓘ
Flash Player [Support]
Java [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 191.31 GB
Destinations:
Time Machine [Local]
Total size: 999.50 GB
Total number of backups: 5
Oldest backup: 3/12/15, 1:50 PM
Last backup: 10/23/15, 10:47 AM
Size of backup disk: Excellent
Backup size 999.50 GB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ⓘ
17% kernel_task
1% WindowServer
1% Safari
0% com.apple.WebKit.WebContent(4)
0% fontd
Top Processes by Memory: ⓘ
732 MB kernel_task
664 MB Photos
442 MB com.apple.WebKit.WebContent(4)
270 MB iTunes
262 MB com.apple.MediaLibraryService(2)
Virtual Memory Information: ⓘ
1002 MB Free RAM
7.27 GB Used RAM (1.97 GB Cached)
16 MB Swap Used
Diagnostics Information: ⓘ
Feb 9, 2016, 10:53:00 AM ~/Library/Logs/DiagnosticReports/Finder_2016-02-09-105300_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Try deleting your caches and see if that helps. Go to Safari Preferences --> Advanced and click "Show Develop menu in menu bar." Then go up to Develop --> Empty Caches. Log in to ASC and try to type something.
Thanks but Nope. Did as you said but could not reply from Safari.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
Excellent! The problem was absent in both guest mode and safe mode. Now back to my regular mode the problem is gone here too. Would this be the best cure should the problem ever arise again?
Hopefully it won't arise again, but yes.
Can't type in Apple Support Community
