Never backed up to iTunes or iCloud. Recovery mode

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Level 1

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Never backed up to iTunes or iCloud. Recovery mode

I never backed up my iPhone 6 to iTunes or iCloud and now my phone is broke and I can't pass the main screen or passcode screen. Touch is not working. I already have a another iPhone 6, but is there a way to backup my broken phone? I went to recovery mode on my old iPhone 6 and I see two options 'Update' or 'Restore'. Which option will take backup of my phone?

I have most recent update pending on my iPhone, what happens if I use iTunes to update that? any advantage?

iPhone 6, iOS 9.2

Posted on Feb 9, 2016 2:10 PM

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Answer 1

dklubu

Level 1

87 points

Feb 9, 2016 2:14 PM in response to ganeshbless9

Neither of those options are what you want.

You can't make a backup at the moment considering you can't use it's touch screen. What you might have is a backup stored in iCloud and you can check via iCloud.com or even on your new phone if you log into your appleID and check " Settings > General > Manage Storage/iCloud Usage" under iCloud should be your available backups.

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Answer 2

sberman

Level 10

263,655 points

Feb 9, 2016 2:15 PM in response to ganeshbless9

It's too late! Backups need to occur before catastrophes. After a catastrophe, it's too late to create a backup.

It won't matter if you update or restore. Either way, you will end up with a new iPhone software-wise.

Any pending updates won't matter either. Your restore will install the latest iOS>

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