HT201382: iTunes Store charges on credit and debit card statements

Learn about iTunes Store charges on credit and debit card statements
Lisaiam
Level 1 (4 points)

Q: Can apple tell what Ipad or telephone the charges I have on my bank account came from I am pretty sure my best friend woudnt domthis but there are so many charges I never made

I Have a Ipad ios software 9.21 I have a lot of charges from Itunes I did not make I know that possibly I have been charged for charges that were rejected this could be one of the problems. Were talking hundreds of dollars this month alone. In the past I thought I had just over spent but as of today I know this is not the case I had cut back on my gaming quite a bit. I dont feel my best friend would do this to me either is there anyway tomtell what phone or what Ipad these charges were made on in the past I have bought him chips but Imalways made him put his credit card back in so that my card is no longer there please let me know for now I am checking my emails if someone else made purchases a thieve would I still get the emails. I am really stressed out trying to figure this all out with kindest regards Lisa Jones ***********

 

<Personal Information Edited by Host>

iPad Air, iOS 9.2.1, null

Posted on Feb 9, 2016 4:00 PM

by swandy,Apple recommended
swandy swandy
Level 4 (1,536 points)
Apple Music
A:

You should probably direct this question to iTunes or Apple Store customer support. But from what I have seen from my Apple account, the charges don't indicate what actual device made the purchase - just the Apple ID (and therefore the credit card linked to that Apple ID) that was used.

Posted on Feb 9, 2016 6:25 PM

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Lisaiam

Q: Can apple tell what Ipad or telephone the charges I have on my bank account came from I am pretty sure my best friend woudnt domth ... more

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  • by swandy,Apple recommended

    swandy swandy Feb 9, 2016 6:25 PM in response to Lisaiam
    Level 4 (1,536 points)
    Apple Music
    Feb 9, 2016 6:25 PM in response to Lisaiam

    You should probably direct this question to iTunes or Apple Store customer support. But from what I have seen from my Apple account, the charges don't indicate what actual device made the purchase - just the Apple ID (and therefore the credit card linked to that Apple ID) that was used.

  • by ed2345,Apple recommended

    ed2345 ed2345 Feb 10, 2016 4:17 PM in response to Lisaiam
    Level 7 (24,724 points)
    Feb 10, 2016 4:17 PM in response to Lisaiam

    Change your password immediately.

     

    And do not engage in temporary switches of credit cards.  That is really asking for trouble.  Once somebody has the numbers, they don't even need the physical card to switch it back.  If you want to give someone an iTunes-related gift, purchase a gift card and let them redeem it.

  • by pdillard50,

    pdillard50 pdillard50 Sep 8, 2016 2:03 PM in response to Lisaiam
    Level 1 (4 points)
    iTunes
    Sep 8, 2016 2:03 PM in response to Lisaiam

    I have had three charges to my bank account this week for Itunes. I am furious. What is going on?

  • by King_Penguin,

    King_Penguin King_Penguin Sep 8, 2016 11:21 PM in response to pdillard50
    Level 10 (132,903 points)
    iTunes
    Sep 8, 2016 11:21 PM in response to pdillard50

    Not sure how you would expect fellow users on these user-to-user forums to know what has been happening on your account(s). Have you tried looking at your purchase history : See your purchase history in the iTunes Store on a Mac or PC - Apple Support  ? And if a family organiser in family sharing looked at the family members accounts as well ?