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iPhone battery goes flat and restarts every few minutes

My iPhone 5c (running 9.2.1) instantly goes flat after the battery drops below 80%, Then I press the power button once and it shows the low battery icon, Then I press the power button a second time and the phone restarts, after I unlock my phone the process repeats again. I was wondering if anyone knew if this is a software issue or if my battery has just become old and I need to get it replaced (I bought my iPhone about a week after release).


Thanks, Jack

iPhone 5c, iOS 9.2.1

Posted on Feb 9, 2016 8:41 PM

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Question marked as Best reply

Posted on Feb 10, 2016 10:26 AM

Yes, depending on the use and age of the phone, it might be time to get the battery replaced by Apple or an Apple Authorized Service Provider.

iPhone - Contact Support - Apple Support

Find an Apple Authorized Service Provider


Your battery may also be part of this iPhone 5 Battery Replacement Program

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iPhone battery goes flat and restarts every few minutes

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