Hi,
Consistently get the error contacts has stopped responding when I try to view my icloud contacts via my pc.
I can briefly see the contacts in the background before the error occurs and it only looks like there is one contact in there that i created as a test. my gmail and facebook contacts don't seem to have synced.
What can I do to fix this?
Thanks
iPhone 6, iOS 9.2.1
Hi alihaque,
I understand that you're not able to access your contacts via iCloud.com on your computer. Fortunately the information outlined below can help restore functionality to that aspect of your iCloud account.
- If you have issues with web-based iCloud Contacts at iCloud.com/contacts, check the settings in your browser.
- If you don't see updates from other devices, or Contacts doesn't appear as expected, switch to another app. Click iCloud in the upper-left corner of the browser window and choose another app, like Calendar. Then go back to Contacts.
If you still see the issue, sign out of iCloud:
- Click your name in the upper-right corner.
- Select Sign Out.
- Sign back in.
Get help using iCloud Contacts
https://support.apple.com/en-us/HT204150
Cheers!
Hi Allen,
Thanks for trying to help.
I have tried logging out of and then back into iCloud. I have tried logging into iCloud from different PCs and different browsers.
Nothing seems to be working!
Thanks
Al
Al,
Sorry to hear that you're still having trouble! At this point the next step forward would be to contact someone directly to have our end of things checked into. You can get connected with someone via the following link: https://getsupport.apple.com/GetproductgroupList.action.
All my best.
contacts stopped responding
