il's

Q: macbook pro suddenly restart

after Installation successfully of adobe softwares my macbook suddenly restarting, several times ,

please help me to fix this problem

thank you in advance

MacBook Pro, OS X El Capitan (10.11.3)

Posted on Feb 10, 2016 5:15 AM

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Q: macbook pro suddenly restart

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  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Feb 10, 2016 7:21 AM in response to il's
    Level 9 (52,576 points)
    Mac OS X
    Feb 10, 2016 7:21 AM in response to il's

    Your MBP may be experiencing kernel panics.  Check to see if that is the case and if so, log and post it per these instructions:

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by il's,

    il's il's Feb 10, 2016 7:54 AM in response to OGELTHORPE
    Level 1 (0 points)
    Feb 10, 2016 7:54 AM in response to OGELTHORPE

    I find this in my diagnostic reports but I don't know if there a kernel panic Please help me!!

     

    file:///Library/Logs/DiagnosticReports/Adobe%20Photoshop%20CC%202015_2016-02-10- 134020_ils.hang

    file:///Library/Logs/DiagnosticReports/Adobe%20Photoshop%20CC%202015_2016-02-10- 141737_ils.hang

    file:///Library/Logs/DiagnosticReports/awdd_2016-02-06-125125_ils.awd

    file:///Library/Logs/DiagnosticReports/awdd_2016-02-07-235332_ils.awd

    file:///Library/Logs/DiagnosticReports/awdd_2016-02-09-002644_ils.awd

    file:///Library/Logs/DiagnosticReports/awdd_2016-02-09-220708_ils.awd

    file:///Library/Logs/DiagnosticReports/CleanMyMac%203%20Menu_2016-02-06-131401_i ls.wakeups_resource.diag

    file:///Library/Logs/DiagnosticReports/CleanMyMac%203_2016-02-06-131401_ils.wake ups_resource.diag

    file:///Library/Logs/DiagnosticReports/Google%20Chrome_2016-02-08-003843_ils.han g

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-08-001658_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-08-001715_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-08-001757_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-08-001922_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-08-002009_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-08-002018_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-08-002021_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001517_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001525_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001526_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001529_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001536_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001546_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001556_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-09-001559_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-10-001535_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-10-001536_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-10-001537_ils.diag

    file:///Library/Logs/DiagnosticReports/powerstats_2016-02-10-001538_ils.diag

    file:///Library/Logs/DiagnosticReports/Safari_2016-02-06-131401_ils.wakeups_reso urce.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-06-131401_ils.wakeup s_resource.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-06-133559_ils.wakeup s_resource.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-06-151250_ils.wakeup s_resource.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-07-064530_ils.usersp ace_watchdog_timeout.spin

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-08-235543_ils.wakeup s_resource.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-09-193709_ils.wakeup s_resource.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-09-204240_ils.wakeup s_resource.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-10-151122_ils.wakeup s_resource.diag

    file:///Library/Logs/DiagnosticReports/WindowServer_2016-02-10-