i dropped my iphone 6 plus and it went off and is not coming on.

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i dropped my iphone 6 plus and it went off and is not coming on.

I dropped my Iphone 6 plus and it went off and would not come on. I have tried the hard reset but it didnt work. when i plugged it in, i could hear it come on but the screen has remained blank. please what do I do as there is no apple repair center here, - Lagos, Nigeria

iPhone 6 Plus, iOS 8.1.2

Posted on Feb 10, 2016 6:44 AM

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Answer 1

Feb 10, 2016 6:46 AM in response to Stellrich

When you indicate that you tried the reset, did you hold both the Home and Power buttons down until the Apple appeared? This can take up to 30 seconds. Try it a few times to see if you can get it to reset. If it doesn't, then the phone was probably damaged by the fall, and will need to be repaired.

Best of luck,

GB

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