On an incoming call, the slider bar disappears after two rings, but the phone keeps ringing.

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Level 1

8 points

On an incoming call, the slider bar disappears after two rings, but the phone keeps ringing.

On an incoming call, the answer slider bar disappears after two rings, but the phone keeps ringing, There's no way to answer it and the calls goes through to voicemail. At first I thought this was just happening with Google Voice calls, but yesterday it happened with a call directly to my cell number. I've already gone to iTunes and did a restore, but it obviously didn't help. Does anyone have any suggestions? I have a 5S.

iPhone 5s, iOS 7.0.4

Posted on Feb 10, 2016 6:28 AM

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Answer 1

Lexiepex

Level 6

14,102 points

Feb 10, 2016 6:45 AM in response to libulmer

These are my settings for Settings->Notifications:

see picture 1

I think you should set "Show on lock screen" to on.

Also I have Settings->Phone "Allow Calls on Other Devices" set to OFF

and also "Call forwarding" set to OFF.

when I am called, this is what I see on the phone lock screen even after 5 rings: see picture 2.

picture 1:

PICTURE 2:

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Answer 2

libulmer Author

Level 1

8 points

Feb 11, 2016 5:03 AM in response to Lexiepex

I had those same settings already (even the old phone ringtone). The only difference was I had my alert set to banner instead of alert. I've changed it, and I'll see if it makes a difference.

I also had wi-fi calls turned on. I turned that off in case that was causing the problem.

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Answer 3

Lexiepex

Level 6

14,102 points

Feb 11, 2016 5:29 AM in response to libulmer

Curious. Let's se what happens....

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