Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bought a brand new iMac and the and the internet is running very slow

Processor: 2.8GHZ Intel Core i5

Memory: 8GB 1867MHZ DDR3

Can anyone advise me to what I should do to get this up and running faster please?

iMac, OS X El Capitan (10.11)

Posted on Feb 10, 2016 9:01 AM

Reply
3 replies

Feb 10, 2016 9:17 AM in response to C. Gilcrease

Without much information it is almost impossible to help you. What exactly do you mean by " the internet is running very slow" Does that mean you e-mail is slow, surfing we pages is slow etc.... Without being specific we have no real idea what you are talking about. We rely on your to draw a complete picture with words, without that we are left guessing.


However where I would start is by telling us how the computer is connected to the Internet, do you use wi-fi or ethernet, what speed is your ISP telling you you should be getting, have you done any basics like resetting the router and modem??? Please answer all these questions and describe the condition and then we can starting helping.

Bought a brand new iMac and the and the internet is running very slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.