Face time do not make/receive calls
Face time do not receive / make calls for IPad Air iOS 9.2.1
iPad Air, iOS 9.2.1
User profile for user:
norm123
User level:
Community Specialist
Hey Werter Silva,
I understand that you are having an issue with making and receiving FaceTime calls on your iPad Air. Let's see if we can get that sorted out.
The first thing I would check is to make sure that you have a good connection to the internet through Wi-Fi. The next thing to look at is to see if you are signed in to FaceTime in Settings as well as making sure that the Date & Time are set correctly. Take a look at the article below for more specific details to get this worked out.
Get help if you can‘t make or receive FaceTime calls
https://support.apple.com/en-us/HT204168
Take it easy