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Can I get a new I phone if my lock button doesn't work I have to push heavy for it to lock

Can I get a new iphone if my lock button doesn't work I need to push heavy pressure for it to lock

iPhone 6s Plus, iOS 9.0.1

Posted on Feb 10, 2016 10:36 AM

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1 reply

Feb 10, 2016 10:40 AM in response to Clxoxo

You can make an appointment at the Genius Bar of the nearest Apple store to have the device examined by Apple. If the device is still under warranty and it is determined that there is a warranty issue, Apple would make that determination. This is a user to user support forum, and no one here could make that call for Apple. Only they could make that determination.

Can I get a new I phone if my lock button doesn't work I have to push heavy for it to lock

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