I've had this MacBook since 2010. I've tried to upload the OS X el capitan but it keeps getting stuck. I have no clue why. I don't know how to get back to my desktop. its stuck on a screen that asks me to restart my computer or try the upload again. If I try to quit the uploaded it just restarts my computer and brings me back to the same screen again.
Please help me!!
MacBook
Your computer is new enough to install El Capitan, but you need other prerequisites that you have not told us about.
In particular, you need at least OS X 10.6.8 currently, and at least 8.8GB of free space on your storage device.
It is compatible if you have enough RAM and disk space. OS X El Capitan - Technical Specifications
If you meet all the prerequisites, and are stuck in a loop having to do with resuming a partially download installation file, then you should go to your Applications folder, and search for and delete a file called "Install OS X El Capitan". That would start your download over again from the beginning.
Can I download OS X El Capitan on my MacBook from 2010?
