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Very bad quality IPHONE 6s, very bad service

I bought iphone 6s 64 gb 28 december 2015, but 5 february 2016 (some more month) it began spontaneously to run in standby mode for 5 hours from 100% to 0. The phone in the water didn't drop! Before that was the iphone 6 plus, it has been dropped in water, and it still works at the child.

Addressed to an authorized service I was told that traces of corrosion on called the taptic engine, not covered under the warranty.

I asked what it means.

They said that the moisture.

I asked where it is geographically on board.

They said at the top.

I asked where are the cracks through which water can get.

They replied that it was the connector at the bottom and buttons on the side.

Then I asked, if moisture gets through these holes, why in other places there is no corrosion.

There was no reply. They assumed it was from the temperature changes.

Communication video I recorded, I will put it on youtube.

The service was offered to pay half the cost for non-warranty repair.

It is the policy of apple?

To demand money for what you have done poor quality product?

What are these electronics?

You save on the protective composition for the Board?

iPhone 6s, iOS 9

Posted on Feb 10, 2016 10:24 PM

Reply
4 replies

Feb 11, 2016 12:11 AM in response to 6121536

Have a look at this help article:

Liquid damage to iPhone or iPod isn't covered by warranty - Apple Support


If your phone has been damaged liquid, Apple can offer you the Out-of-Warranty-Service option to replaced the whole device if you are willing to pay the service fee, which is a reduced price, compared to buying a new phone.



Out-of-warranty repair service

If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions

Model Out-of-warranty service fee Battery service*
iPhone 6s Plus, iPhone 6 Plus $329

$79
*available only if battery
fails Apple’s diagnostic test

iPhone 6s, iPhone 6 $299
iPhone 5s, iPhone 5c, iPhone 5 $269
iPhone 4s $199
iPhone 4, iPhone 3GS, iPhone 3G $149

Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.

Out-of-warranty pricing varies for Apple accessories such as adapters and Apple iPhone cases. Contact your carrier, Apple, or an Apple Authorized Service Provider for more information.

copied from: Service Answer Center - iPhone


Apple can't be reached by posting here, this is a user to user forum only. You can let Apple know about your thoughts by suing this link:

Apple - iPhone - Feedback

Feb 11, 2016 5:50 AM in response to 6121536

6121536 wrote:


Thank you very much 🙂)), I can read and red it

Probably you can read only what you need....

I wrote "The phone in the water (and other liquid didn't drop! "

I'm guessing English is not your first language. That sounds very much like the phone DID drop in water but not some other liquid. If you mean "It did not get wet" or "It did not drop in water", please clarify.

Very bad quality IPHONE 6s, very bad service

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