Can no longer upload photos from iPhone to iMac

I suspect this very serious problem has been intentionally caused by Apple and that Adobe will not be able to help, but I just posed this question to an Adobe Lightroom forum. I pose it here, in the hope someone might have an answer:


What used to be simple has turned into a nightmare. Just as I do with my professional Canon gear, I used to plug my iPhone into my computer daily, upload the images into Lightroom and catalog them. Awhile back, I hit a point where this sometimes worked and sometimes wouldn't. I did not like iPhoto at all, but to get the images out of my phone and into my computer I sometimes used it. Then, in the process of upgrading all-around (Lightroom, OS, IOS) I eventually found myself unable to ever upload from phone to Lightroom. Lightroom shows my iPhone, spends a lot of time spinning the little dial, then gives me a message that there are no photos in the phone.


Worse yet, Apple has now replaced iPhoto with Photo. Photo does the exact same thing. I cannot download my photos from my iPhone at all. If I recall correctly, the same thing happened the last time I tried to upload into iPhoto before Apple replaced it. I have a 128 GB and it is nearly full.


I have a feeling this is Apple's doing and that I am going to have to get on the phone with them and pay them to help me find away around the problems they have caused, but before I do I want to check and see if anyone else has encountered this problem, solved it and how?


Thank you!

iMac, OS X El Capitan (10.11.2)

Posted on Feb 10, 2016 9:07 PM

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2 replies

Feb 10, 2016 9:15 PM in response to billfromwasilla

You have omitted details that would be required to solve your issue - version numbers. You likely omitted these on the Adobe forum as well. They would be required there as well.


We need to know what versions of products you are using: Lightroom? iTunes? OS X? iPhoto? Photos? iOS?


billfromwasilla wrote:


Worse yet, Apple has now replaced iPhoto with Photo.


Actually, Photos appeared in OS X nearly a year ago.

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Can no longer upload photos from iPhone to iMac

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