after upgrading to el capitan my cd rom does not work

Question

dpatrickios Author

Level 1

0 points

after upgrading to el capitan my cd rom does not work

My Cd Rom stopped working after upgrading to El Capitan. Please help resovle

MacBook Pro with Retina display, iOS 9.2.1

Posted on Feb 10, 2016 9:26 PM

Reply

Answer 1

Nubz N.

Community Moderator

Feb 12, 2016 7:26 AM in response to dpatrickios

Hi dpatrickios,

I understand your opitical drive was working fine before you upgraded to El Capitan. Now it is not working somehow.

For general optical drive troubleshooting please see this article

Get help with the slot-loading SuperDrive on your Mac computer - Apple Support

If you are having issues burning discs then check out this article

OS X El Capitan: If you have trouble burning discs

If it's something else, please let us know the details.

Reply

Answer 2

dpatrickios Author

Level 1

0 points

Feb 14, 2016 6:09 PM in response to Nubz N.

Thank you for your response but none of it helped. My Matshita DVD-R UJ-898 for my Mac Book Pro will not accept any cd or dvd, it's as if it just stopped working al together. This is really annoying that I cannot get a simple answer on how to fix it. I searched for drivers or latest firmware but nothing.. I really need to get it woking, I do not wish to go to an Apple store and pay for repairs. I don't believe I have to since it's from the upgrade that it stopped working.

Reply

Answer 3

Nubz N.

Community Moderator

Feb 16, 2016 6:51 AM in response to dpatrickios

Hi dpatrickios,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

Take care.

Reply