Renecek
Level 1 (5 points)

Q: MacBook Pro Retina won't sleep

Hello, can you help me? My MCB still wakes up if it's sleeping. I have

I have hourly backups via CarbonCopyCloner but I set if macbook sleeps, CCC will run backup when the system wakes.

I have TimeMachine backups too.

 

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termina output:

[quote]MacBook-Pro-Retina:~ Rene$ pmset -g assertions

2016-02-11 08:07:35 +0100

Assertion status system-wide:

   BackgroundTask                 1

   ApplePushServiceTask           0

   UserIsActive                   1

   PreventUserIdleDisplaySleep    0

   PreventSystemSleep             1

   ExternalMedia                  1

   PreventUserIdleSystemSleep     1

   NetworkClientActive            0

Listed by owning process:

   pid 45(com.bombich.ccchelper): [0x00005ce5000717b5] 00:03:06 PreventSystemSleep named: "CCC: CCC Backup Task"

   pid 45(com.bombich.ccchelper): [0x00005ce5000b17b6] 00:03:06 BackgroundTask named: "CCC: CCC Backup Task"

   pid 97(hidd): [0x00005cfa000917d6] 00:02:45 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

  Timeout will fire in 586 secs Action=TimeoutActionRelease

   pid 54(powerd): [0x000006c30008051f] 13:39:54 ExternalMedia named: "com.apple.powermanagement.externalmediamounted"

   pid 3781(backupd): [0x00005d03000117dc] 00:02:36 PreventUserIdleSystemSleep named: "Time Machine backup"

   pid 3781(backupd): [0x00005d03000b17db] 00:02:36 BackgroundTask named: "Time Machine backup"

Kernel Assertions: 0xc=USB,BT-HID

   id=515  level=255 0x8=BT-HID mod=01.01.70 1:00 description=com.apple.driver.IOBluetoothHIDDriver owner=AppleBluetoothHIDKeyboard

   id=517  level=255 0x8=BT-HID mod=01.01.70 1:00 description=com.apple.driver.IOBluetoothHIDDriver owner=BNBMouseDevice

   id=518  level=255 0x4=USB mod=01.01.70 1:00 description=com.apple.usb.externaldevice.14200000 owner=USB 2.0 Hub [MTT]

   id=519  level=255 0x4=USB mod=01.01.70 1:00 description=com.apple.usb.externaldevice.14230000 owner=Scarlett 2i2 USB

   id=521  level=255 0x4=USB mod=01.01.70 1:00 description=com.apple.usb.externaldevice.14240000 owner=My Book 1140

   id=541  level=255 0x4=USB mod=01.01.70 1:00 description=com.apple.usb.externaldevice.14260000 owner=MT1887

Idle sleep preventers: IODisplayWrangler

MacBook-Pro-Retina:~ Rene$ [/quote]

MacBook Pro with Retina display, OS X El Capitan (10.11.2)

Posted on Feb 10, 2016 11:13 PM

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Renecek

Q: MacBook Pro Retina won't sleep

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Feb 12, 2016 8:40 AM in response to Renecek
    Community Specialists
    Feb 12, 2016 8:40 AM in response to Renecek

    Howdy Renecek,

    Thanks for using the Apple Support Communities.

     

    I understand from your post that your Mac is not going to sleep when you expect it to.  I'm not sure what troubleshooting you've already gone through, so please take a look at the support information below, and follow the steps you have not already covered.

     

    f your Mac doesn't go to sleep when you expect

    Check your Energy Saver settings as described above, and be aware that your Mac won't automatically go to sleep unless it's inactive:

    • The same network activities that can wake your Mac can also keep your Mac from sleeping.
    • Any app or other process that's running on your Mac could also be keeping your Mac awake. Check the Energy Saver pane of Activity Monitor to identify apps that need your Mac to be awake. If "Yes" appears in the Preventing Sleep column for an app, your Mac won't automatically sleep while the app is running. Other apps prevent sleep only when doing certain things, such playing music or video, or printing, or downloading files.

    If you started from OS X Recovery on a Mac notebook, automatic sleep is disabled as long as the Mac is using AC power.

     

    If the previous steps don't work

    These additional steps may help identify or resolve the issue: 

    • Reset the SMC.
    • Reset NVRAM.
    • Disconnect external devices other than your Apple keyboard, mouse, and display. If that resolves the issue, gradually reconnect your devices, testing each time, until you find the device that is interfering with sleep. Then check the documentation that came with the device, or contact the device manufacturer.
    • Start up in Safe Mode to see if the issue is related to non-Apple startup items, login items, or kernel extensions. 
    • Try to isolate the issue by using another user account. 

    If your Mac doesn‘t sleep or wake when expected

     

    Cheers.