Random number added to my Apple ID iMessage

Can someone help me?! I've just had a pop up notification saying a phone number that's not mine is using my Apple ID/iMessage. I've gone to my settings and my actual number is greyed out. It isn't a new phone/SIM card. How do I fix it and remove the telephone number that's not mine?

iPhone 6, iOS 9.2

Posted on Feb 11, 2016 2:16 AM

Reply
2 replies

Feb 12, 2016 9:58 AM in response to melzduff

Hi melzduff,


Welcome to the Apple Support Communities! I'm sorry to hear you are having these issues with Messages. I'm a bit unclear on the exact alert message you saw, but if it appears that an incorrect or unknown phone number is using your iMessage account, you may want to double-check that your iPhone's phone number is correctly linked with your Apple ID, as outlined in the following article:


Link your iPhone number and Apple ID to use iMessage and FaceTime - Apple Support


Regards

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Random number added to my Apple ID iMessage

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