freezing and restart
please anyone can help I asked several times my macbook pro suddenly freezing and restart it self please need help I want to fix the issue give me a solution
MacBook Pro, OS X El Capitan (10.11.3)
please anyone can help I asked several times my macbook pro suddenly freezing and restart it self please need help I want to fix the issue give me a solution
MacBook Pro, OS X El Capitan (10.11.3)
needs helppppppp please !!!!
Can you tell me more about your macbook pro please. For example, could you tell us what model it is (top left hand side of screen -> Apple menu -> About This Mac.
If you have a mid-2010 MacbookPro then I have had this problem which is possibly due to a Logic Board fault in your computer. There was a product recall / Apple Fix for this but I am afraid that that time has now passed. However, you can still get a new Logic Board which should fix this problem.
If your MacBook Pro is not this model, then it might be something else but knowing which model it is will help.
Also, does it come up with any code on the screen when it restarts? - seeing this information would also be helpful to us.
Please post this information on this forum and one of us will try to help you.
Thank you for your response my macbook info is :
Macbook pro late 2007
Macbook pro (17-inch,2.4ghz)
Processor : 2,4Ghz intel Core 2 Duo
Memory : 4 GB 667 Mhz DDR2 SDRAM
Graphics : NVIDIA Geforce 8600M GT 256 MB
Serial Number W874102CYAN
please help to solve my problem
Model Nam
and no doesn't appear any code when it restart
the problem comes when I've installed adobe softwares
Do you or can you use an external screen? If you can, then does this problem only occur when you are using the external screen?
Also try this - when using the Macbook's own screen (only) , could you go to
System Preferences -> (Untick) Automatic Graphics Switching
then tell me if you still have the problem or not.
thank you for your response
Im not using any external screen,
and I can't find the automatic Graphic switching in my preferences !! how can I find it ??!
this option is not shown in my energy saver preferences , how can I showing it
It may be that your Mac does not support this function - sorry but I don't know about your particular machine.
I have to say the obvious and ask if you could uninstall the Adobe Software and see if your MacBook then runs reliably.
Also does this fault only happen when you have a particular Adobe Software application running?
Yep dear my machine freezing and restart it self when I work on the adobe softwares
So what ??!
Does all the Adobe software cause this problem? or only one application? Also what version of the Adobe Software are you running and have you applied all the available updates to that version of software?
ok I think all the adobe software cause this problem, I've the adobe cc version and no I've not doing any update of the adobe cc version
So ??!!
Ad when I unistalled the adobe software my mac work normally
I think that you will need to contact Adobe and see what they suggest might be the problem. The good news is that we now know what is causing the problem.
I hope that I have been of some help.
freezing and restart