James Jackson6

Q: Error 53  - how can I check?

Hi All,

 

I read about error 53 and I am now scared to update my iPhone 6

 

I broke the screen and replaced it myself a while ago.

 

I kept the Home button from the original screen as my Touch ID wouldn't work with the one from the new screen. I don't know about the cable, but my Touch ID works fine now.

 

But as I've done this, how do I know if my phone is gonna brick if/when I update it?

 

Surely if this is a feature there must be a way to know before I update it....

 

Thanks for reading, hope you can help.

Posted on Feb 11, 2016 6:20 AM

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Q: Error 53  - how can I check?

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 11, 2016 4:55 PM in response to Schoon84
    Level 8 (38,147 points)
    Mac OS X
    Feb 11, 2016 4:55 PM in response to Schoon84

    Schoon84 wrote:

     

    I completely disagree, also after reading the article. For me it feels i'm not allowed to go to another repair service. It would be different if Apple would repair my Iphone now, but they won't. They simply say I have to buy a new one. And they never warned me for this! Thats why I feel fooled. To have a different view, read this: http://www.theguardian.com/money/2016/feb/05/error-53-apple-iphone-software-upda te-handset-worthless-third-party-repair

    I read the Guardian article, probably long before you saw it. Their research was abysmal; if this is the quality of their writing I'm thinking of canceling my subscription.

     

    The truth is that a competent repair facility can repair a phone without breaking Touch ID. Whoever fixed your phone was not competent. They owe you a new phone.

  • by James Jackson6,

    James Jackson6 James Jackson6 Feb 12, 2016 4:29 AM in response to James Jackson6
    Level 1 (25 points)
    Mac OS X
    Feb 12, 2016 4:29 AM in response to James Jackson6

    Yes my Touch ID works, however I do feel very apprehensive about upgrading it and will probably leave it until Apple backs down.

     

    This is only about increasing their revenue and nothing about security and if anything is illegal. It amounts to criminal damage and forcing customers to only use certain repair shops, which contravenes several laws in the EU at least.

     

    Keep an eye out, Apple will back down over this.

  • by James Jackson6,

    James Jackson6 James Jackson6 Feb 12, 2016 4:38 AM in response to James Jackson6
    Level 1 (25 points)
    Mac OS X
    Feb 12, 2016 4:38 AM in response to James Jackson6

    When I originally changed my screen and didn't retain the original home button my Touch ID did not work. It started working again when I realised what the problem was and switched over my old home button to the new screen. So, it's already secure. It just doesn't work with a different home button.

     

    Anyway, can someone explain to me how this action of Apples increases the security of the phone? I don't get it.....

     

    There's no need to brick the phone, as already with a different home button Touch ID is disabled.....

     

    What security exactly are they protecting? The security of their finances, that's what....

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 12, 2016 5:21 AM in response to James Jackson6
    Level 8 (38,147 points)
    Mac OS X
    Feb 12, 2016 5:21 AM in response to James Jackson6

    James Jackson6 wrote:

     

    When I originally changed my screen and didn't retain the original home button my Touch ID did not work. It started working again when I realised what the problem was and switched over my old home button to the new screen. So, it's already secure. It just doesn't work with a different home button.

     

    Anyway, can someone explain to me how this action of Apples increases the security of the phone? I don't get it.....

     

    The link I posted above explains very clearly how this is intimately involved with the security of the phone, specifically the security of the stored credit cards used by Apple Pay on the phone. As security is always complicated, you may have to read it a couple of times to understand it. Here it is again: Error 53 intelligent write-up After reading it, please feel free to post any additional questions.

  • by Jay 75,

    Jay 75 Jay 75 Feb 12, 2016 5:44 AM in response to Lawrence Finch
    Level 1 (0 points)
    Feb 12, 2016 5:44 AM in response to Lawrence Finch

    I would advise you not to update, Apple have made a huge mess of this and I think they will back down. I would wait for a bit, the update does not add much anyway.

  • by KiltedTim,

    KiltedTim KiltedTim Feb 12, 2016 6:30 AM in response to Lawrence Finch
    Level 9 (56,111 points)
    Mac OS X
    Feb 12, 2016 6:30 AM in response to Lawrence Finch

    That's an outstanding writeup. Thank you for the link. Not that the tinfoil hat crowd is going to bother reading it, and if they do, they will probably just write the author off as an Apple shill who's in on the conspiracy... but maybe it will get through to a few thinking people.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 12, 2016 7:55 AM in response to Jay 75
    Level 8 (38,147 points)
    Mac OS X
    Feb 12, 2016 7:55 AM in response to Jay 75

    I Already have updated. No problems.

  • by Coolbobcat2,

    Coolbobcat2 Coolbobcat2 Feb 19, 2016 8:07 PM in response to James Jackson6
    Level 3 (523 points)
    Feb 19, 2016 8:07 PM in response to James Jackson6

    Hi James,

     

    I just came across this article. This should no longer be something you need to worry about. In an update released by Apple for iOS 9.2.1 anyone who experiences Error 53 can now restore their device with iTunes successfully. For more information, please refer to this support article from Apple: If you see error 53 and your iPhone or iPad gets stuck on the 'Connect to iTunes' screen - Apple Support

     

    -Regards,

    John

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