My recently upgraded iPhone 6 Plus will not allow me to connect to the iTunes store or the app store. When I go to sign in and put in the correct user ID and password, I receive the error message "cannot connect to iTunes store." Restarting the phone does not help.
iPhone 6 Plus, iOS 9.2
Hi colls25,
Thanks for using the Apple Support Communities! I'm sorry to hear you are having these issues with your iPhone. If you are having issues connecting to the iTunes Store or App Store, you may find the information and troubleshooting steps outlined in the following article helpful:
If you can’t connect to the iTunes Store - Apple Support
Regards
Cannot connect to itunes store or app store
