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game center unable to load data

hi there,



i´m having a problem with game center, is unable to load my data games, and is suggesting the problem is due to errors (?) or with the network connection (is not).

Does anyone have, or had, the same problem?



iPhone 6 (16Gb) running IOS 9.2.1

iPhone 6, iOS 9.2.1

Posted on Feb 11, 2016 7:17 AM

Reply
Question marked as Best reply

Posted on Feb 12, 2016 1:06 PM

Hello there, hpv 77.




It sounds like you'r having issues with Game Center stating you have lost connection or getting errors. The following Knowledge Base article offers up some great info and recommended steps for troubleshooting:




Using Game Center on your Mac or iOS device




Get help

If you can't sign in to Game Center or stay connected, follow these steps:

  1. Make sure that you're connected to the Internet.
  2. If you can't create an account or sign in to Game Center from within a game, try to create an account or sign in using the Game Center app.
  3. Sign out of Game Center, then sign back in. If you can't sign in to Game Center with an Apple ID, reset your password or use another email address. To manage your Apple ID, go to My Apple ID.
  4. If you're using a Wi-Fi connection, make sure that your Wi-Fi router is configured for Game Center.
  5. If you can't sign in on a Mac, continue with the steps to resolve sign in issues.
If you have an issue with a Game Center game, follow these steps:
  1. Make sure that you have the latest version of the game. To check for updates, go to App Store > Updates.
  2. Test your connection using a different game. If you can't connect with a specific friend or player in multiple games, they might need to check their Wi-Fi connection and router settings.
  3. On iOS, try opening the game from the Home screen, rather than from within Game Center.
  4. If you can't solve the issue, follow the steps in the next section to report the problem to the developer.

Report a problem

To report a problem with a game, follow these steps:
  1. Search for the game in the App Store.
  2. Select the game and look for the game's support link. On iOS, look on the Reviews tab below App Store Ratings. On Mac, look in the right column of the of game's App Store page.
  3. Use the support link to contact the developer.
To report a problem such as spam, inappropriate avatars, or offensive behavior, follow these steps:
  • iOS: Go to the customer's profile, tap •••, then tap Report a Problem.
  • OS X, Click the customer's Game Center nickname, then click Report a Problem.




Thanks for reaching out to Apple Support Communities.




Cheers.

1 reply
Question marked as Best reply

Feb 12, 2016 1:06 PM in response to hpv 77

Hello there, hpv 77.




It sounds like you'r having issues with Game Center stating you have lost connection or getting errors. The following Knowledge Base article offers up some great info and recommended steps for troubleshooting:




Using Game Center on your Mac or iOS device




Get help

If you can't sign in to Game Center or stay connected, follow these steps:

  1. Make sure that you're connected to the Internet.
  2. If you can't create an account or sign in to Game Center from within a game, try to create an account or sign in using the Game Center app.
  3. Sign out of Game Center, then sign back in. If you can't sign in to Game Center with an Apple ID, reset your password or use another email address. To manage your Apple ID, go to My Apple ID.
  4. If you're using a Wi-Fi connection, make sure that your Wi-Fi router is configured for Game Center.
  5. If you can't sign in on a Mac, continue with the steps to resolve sign in issues.
If you have an issue with a Game Center game, follow these steps:
  1. Make sure that you have the latest version of the game. To check for updates, go to App Store > Updates.
  2. Test your connection using a different game. If you can't connect with a specific friend or player in multiple games, they might need to check their Wi-Fi connection and router settings.
  3. On iOS, try opening the game from the Home screen, rather than from within Game Center.
  4. If you can't solve the issue, follow the steps in the next section to report the problem to the developer.

Report a problem

To report a problem with a game, follow these steps:
  1. Search for the game in the App Store.
  2. Select the game and look for the game's support link. On iOS, look on the Reviews tab below App Store Ratings. On Mac, look in the right column of the of game's App Store page.
  3. Use the support link to contact the developer.
To report a problem such as spam, inappropriate avatars, or offensive behavior, follow these steps:
  • iOS: Go to the customer's profile, tap •••, then tap Report a Problem.
  • OS X, Click the customer's Game Center nickname, then click Report a Problem.




Thanks for reaching out to Apple Support Communities.




Cheers.

game center unable to load data

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