HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

Learn about Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB
shyli7

Q: Since the new updates I am not able to successfully complete a sync to my iPhone and this is very frustrating. Please help ! Is there anything I need to know or do.

My name is Shanice. I have an iPhone 6 and both my phone and iTunes software are up to date. I have only 1/4 of my storage used so it is not a storage issue.

Once I begin the sync process 5 out of 6 go through successfully. At step 6 it goes to update my apps and the Merriam Webster Dictionary is the main one which I do not have downloaded and it attempts to download it. Once I cancel that download it goes to music and will sit at number 1 of however many there are to download until it cancels out the sync itself. This has recently begun to happen and I cannot find any solutions as to how to get around it and it is very frustrating that I cannot enjoy my music on the go as much as I would like to. Please provide a solution for this dilemma.

iPhone 6, iOS 9.2.1

Posted on Feb 11, 2016 9:39 AM