I was watching a video through Facebook when this pop -up appeared. It wouldn't allow me to force quit and I had to switch my computer off at the mains in order to get rid of it.I'm pretty sure its just a scam where they try and get you to call a number so that they can socially engineer your bank details from you and clean your account. Am I right? Do I need to do anything else to protect my computer?
You're right, it is a scam! Then next time you launch Safari hold down the Shift key. That should clean out Safari and let you continue without issue.
You're right, it is a scam! Then next time you launch Safari hold down the Shift key. That should clean out Safari and let you continue without issue.
Thanks Old Toad. I'll try that next time!
You only need the Shift key launch if you keep getting that scam message in Safari. If not then you're good to go.
After you do the shift key thing, is there anything eles to do? Because those guys from India we showing me all the security features that were unlocked and how much someone can get from me when the access my computer.
Did you let them access your Mac? If you did you should immediately change your Apple ID password, any passwords for websites, especially banks and credit card sites. Also download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here (and recommended by Apple Support personnel) in the ASC to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance or see if it can detect any 3rd party malware that may have been installed.
Has anyone come across this scam; sarversecure-port.com?
