iTunes seems to have had this issue for a while. Having matching values on import doesn't seem to be enough.
If iTunes shows multiple instances of an artist or an album then what generally works is to select all related tracks and use Get Info to add say a trailing X to each of the fields that the tracks should have in common:
- For an album; Album, Album Artist, and Artist (if artist is the same for all tracks) *
- For an artist; Album Artist (and Artist unless there are guest/featured artists listed which should not be changed)
Apply the change which merges things together, then remove the excess characters.
* If tracks are to be synced to a non-iOS device there should be a common Artist and/or the album should be set as a Compilation.
Use the songs view and display the fields Album, Sort Album, Album Artist, Sort Album Artist, Artist and Sort Artist side by side so you see whether or not it is appropriate to edit Artist and if sort values could be causing any further problems. See Grouping tracks into albums for more help if required.
tt2