Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I hit my music button on my ipod touch 5th generation nothing happens.. there is a white screen

When I hit my music icon on my ipod touch 5th gereration, I just get a white screen. How do I get to my music?

iPod touch (5th generation), Windows 10

Posted on Feb 11, 2016 1:32 PM

Reply
2 replies

Feb 11, 2016 1:41 PM in response to karenfromblasdell

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

When I hit my music button on my ipod touch 5th generation nothing happens.. there is a white screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.