Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My computer says it cannot sync my new iphone 6s plus because itunes is not up to date. But my itunes is up to date 12.2.2. Suggestions?

My computer says it cannot sync my new iphone 6s plus because itunes is not up to date. But my itunes is up to date 12.2.2. Suggestions?

Posted on Feb 11, 2016 6:00 PM

Reply
27 replies

Apr 21, 2016 7:01 PM in response to escher3434

This is really lame. I am getting sick of this! There should be basic support for essential apps like iTunes for longer periods. I have to run Lion because I have invested Thousands of dollars in apps from Avid, Air Music, Native Instruments, IK Multimedia and more… If I upgrade my OS, I will have to spend Thousands to upgrade those Pro apps on my Mac. So this means that I can't sync my new iPhone SE or my new iPad with my Mac since I can't install a version of iTunes that is compatible with newer iToys. I just don't have the money right now to make the multiple upgrade moves on a stable machine that is the centerpiece of my business.


I have been a Mac user since they were first introduced. I have seen all the fails and triumphs at Apple. Macs are well built. I still have PowerPC's and G4's in storage. I have two other Macs on Snow Leopard that I use on a daily basis. I don't expect them have all the support, but Lion… really. That OS is not that old. It should be able to run a version of iTunes that can store a simple backup and do a simple restore! The last time I was this mad at Apple was DotMac, MobleMe, no the iCloud transition debacle.


Apple used to be a really Pro friendly company. Disappointed.

Apr 21, 2016 7:25 PM in response to BieleBrendan

Lion was released in 2011?


Also, there really is NO software that runs on Lion that shouldn't be able to run on a newer version of OS X. The big cutoff with PowerPC applications was between Snow Leopard (10.6) and Lion (10.7). Realistically, it's a huge challenge to support 5+ versions of an OS when there's no technical barrier preventing you from moving to a newer version.


New iOS devices can sync over the air, so you can always go that route, versus syncing from iTunes.

Apr 21, 2016 8:15 PM in response to William Lloyd

I am very aware of the technical issues with the transition from PowerPC to the Intel platform. It was a transition that had to happen. Just like the transition I went through when migrating from OS 9 to OSX. My issue is that I will have to PAY MONEY to UPGRADE most of my 3rd party professional music production apps. (And some of my video production app, as well.) I am an artist. I live at 50% under the poverty level. I ran an iPhone 4 into the ground for almost 6 years! Yes, I set myself up with a Mac mini Server i7 in 2011 and I intend to run that into the ground, too. Golly, Apple doesn't even have a decent replacement for that machine. Yes, I am one of those that feel Apple is now just a now consumer company and has strategically left it's original loyal "pro" users behind.


It is a "huge challenge" to fork out real money for software that I already own, just so I can sync a (long overdue) new iPhone. I lu$t after Apple hardware. I loyally support all the tech companies that I have invested in, and I lu$t after their latest iterations, too. (Though I am even more disappointed in Avid than I am Apple, these days.) However, it is hard to make it as an artist and a tech in the world of music creation and audio/video production.


Yes, there is no "technical barrier preventing" preventing me from upgrading to a newer operating system on my Mac. The barrier for me is money. I don't have it. I am in the middle of a paying gig, and if I upgrade my OS, I will cripple my Pro Tools rig and I won't get paid the pittance I have scratched out. Don't get me wrong, I want to run the latest-and-greatest. I just can't. Apple has the money and resources to overcome the "challenge to support 5+ versions of an OS" and there is most likely no "technical barrier preventing" them from doing so. All I am saying is; Apple hardware lasts… Why can't the software and support be a lasting investment as well?

May 1, 2016 3:01 PM in response to BieleBrendan

BieleBrendan wrote:

I live at 50% under the poverty level.

Okay.

My issue is that I will have to PAY MONEY to UPGRADE most of my 3rd party professional music production apps. (And some of my video production app, as well.

Okay.

Yes, there is no "technical barrier preventing" preventing me from upgrading to a newer operating system on my Mac. The barrier for me is money. I don't have it. I am in the middle of a paying gig, and if I upgrade my OS, I will cripple my Pro Tools rig and I won't get paid the pittance I have scratched out.

Why not create a partition for the new OS and keep a Lion partition for your Pro Tools apps?

May 22, 2016 4:00 PM in response to escher3434

Wow, the sales people don't tell you the problems you'll have or the extra $$ you'll have to spend to upgrade your Mac if you want a new iPhone. I guess I'm lucky I have 14 days to return the new 6s for an Android device since I am not replacing my perfectly good 2008 Mac running OsX 10.7.5 and with the only reason to do so being a need to update iTunes for my new iPhone 6s to sync. Apple support is getting lame, what a disappointment that it's becoming no different than any PC or Android company. since it's obviously about Apple making money over providing support for legacy users then why not offer a paid subscription option that will let us keep our older systems in sync with specific versioning Instead of forcing the updates.

My computer says it cannot sync my new iphone 6s plus because itunes is not up to date. But my itunes is up to date 12.2.2. Suggestions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.