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card prcessing is not working

I cant update my apps on iphone6s and the credit card prcessing is not working. What can i do?

iPhone 6s Plus, iOS 9.2.1

Posted on Feb 11, 2016 11:21 PM

Reply
1 reply

Feb 13, 2016 8:58 AM in response to Adonuts

Hello there, Adonuts.


It sounds like you're not able to connect to iTunes to update apps or edit your credit card for processing. When troubleshooting iTunes Store connection issues, the following articles provide the best information:


First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.


iOS: Changing the signed-in iTunes Store Apple ID account


If the above did not resolve your issue, refer to the following:


Can't connect to the iTunes Store


Before you begin

  1. Make sure that you can access the Internet on your computer or device.
  2. Make sure that your computer meets the iTunes minimum system requirements.
  3. Make sure that your operating system is up to date.
    Mac: From the menu bar at the top of your computer screen, choose Apple () > Software Update to see if updates are available for your computer.
    Windows: Go to Microsoft's Windows Update webpage.

{...}

On your iPhone, iPad, or iPod touch

If you can't connect to the iTunes Store on your iPhone, iPad, or iPod touch:

  1. Make sure that your date, time, and time zone are correct. Tap Settings > General > Date & Time. Time Zone might list another city in your time zone.
  2. Make sure that your iOS software is up to date. Tap Settings > General > Software Update to check for updates. You can also connect your iOS device to iTunes and click Check for Update
    on your device's Summary page.
  3. Check and verify that you're in range of a Wi-Fi router or base station. If you're using cellular service, make sure that cellular data is turned on from Settings > Cellular. If you're connected to cellular data, larger items might not download. You might need to connect to Wi-Fi to download apps, videos, and podcasts.
  4. Make sure that you have an active Internet connection. Check your device's user guide for help with Internet connection.
  5. Check to see if other devices, such as portable computers, are able to connect to the Wi-Fi network and access the Internet.
  6. Reset your Wi-Fi router by turning it off and then on again.

If there's still an issue, learn what to do if your device won't connect to a Wi-Fi network.


Thanks for reaching out to Apple Support Communities.


Cheers.

card prcessing is not working

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