datnh

Q: Some problem with my iphoto

I need help about troubleshooting iphoto on ios 9.2

Few weeks ago, my photo auto upload on my icloud but today, my iphone doesn't auto upload

I dont know what happen with my icloud

I did turn on iCloud Photo library, Upload to My photo stream, and upload burst Photos in my Photos & Camera but it's not work

Pls give me solutions this issue

My english so not good. Thanks for read!

iPhone 5s, iOS 9.2, Help

Posted on Feb 12, 2016 12:53 AM

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Q: Some problem with my iphoto

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  • by léonie,

    léonie léonie Feb 12, 2016 2:33 AM in response to datnh
    Level 10 (105,523 points)
    iLife
    Feb 12, 2016 2:33 AM in response to datnh

    Photo does no longer work on iOS9.  You are probably using the Photos.app, right?

    Does your iPhone have a Wi-Fi connection and is the battery charged? Is the Camera.app closed?  The upload will only begin, after you close the camera.

     

    Did you take any photos with a different camera application, that uss an unsupported image format for photos, for example TIFF with more than 8 bits?  These photos can block the upload to icloud.

     

    Have you already tried to restart or force restart your iPhone? 

    Press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds until you see the Apple logo.

  • by datnh,

    datnh datnh Feb 12, 2016 3:26 AM in response to léonie
    Level 1 (0 points)
    Feb 12, 2016 3:26 AM in response to léonie

    Thanks for response

    I always use my cell phone by wifi

    I did close any camera app when i use photo

    and i just take a photo with type jpg by default of camera (do not use other apps)

    I really try to press and hold the Sleep + Home buttons for reset memory then open my photo but it's not work

    Just see Uploading..... in my photo so long time and nothing happens

    Maybe i should restore?

  • by léonie,

    léonie léonie Feb 12, 2016 3:59 AM in response to datnh
    Level 10 (105,523 points)
    iLife
    Feb 12, 2016 3:59 AM in response to datnh

    Restoring will help, if it is a software problem on your iPhone, but not if it is a data problem.

     

    Can you tell by looking at the iCloud Photo Library from the web page at www.icloud.com, which photos do not upload?

     

    If one of your photos or videos should be corrupted, you need to find and remove it.

  • by datnh,

    datnh datnh Feb 12, 2016 4:46 AM in response to léonie
    Level 1 (0 points)
    Feb 12, 2016 4:46 AM in response to léonie

    Thank you for your response,

    Everything seems fine, i dont think the problem is my photos. I can still upload the same photos to google drive. But somehow it does not auto upload my photos to icloud, its really frustrating, pls help.

  • by léonie,

    léonie léonie Feb 12, 2016 5:02 AM in response to datnh
    Level 10 (105,523 points)
    iLife
    Feb 12, 2016 5:02 AM in response to datnh

     

    I can still upload the same photos to google drive. But somehow it does not auto upload my photos to icloud, its really frustrating, pls help.

    Google Drive is not a test. It uses different software.  iCloud Photos Library will only upload your new photos after it could create previews for them.  One single bad photo, that Photos cannot process can stop the show.

  • by datnh,

    datnh datnh Feb 12, 2016 9:58 AM in response to léonie
    Level 1 (0 points)
    Feb 12, 2016 9:58 AM in response to léonie

    Thanks for your response,

    At first time, I have tried to delete all of the photos in iCloud Photos Library in my iphone. Then, I checked it again that whether it already had synchronized or not. When finished checking, of course this file was empty. However, as I attempted to take another picture and waited it for uploading on iCloud.com, as a result this picture was failed and could not be auto uploaded. It onlu stopped at the extent of uploading. Waiting for 20 minutes later, it recorded 264kb of 1.9MB and also stopped at a storage capacity of 264Kb

     

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    My setting

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    When deleted all of photos

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