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IMac Keeps Freezing or just shutting down

I've been have the issue for some time now but it's starting to be a pain. Screen pixelates, computer freezes and either I have to shut down with the power button or the machine shuts down on it's own. The is the Problem Report that the IMac generated this time. Any ideas? Thanks!


Anonymous UUID: 8A086F90-E172-923A-4715-5C4D2318CEB0


Thu Feb 11 23:49:27 2016

panic(cpu 0 caller 0xffffff7f8377af30): NVRM[0/2:0:0]: Read Error 0x00070000: CFG 0x00006111 0x00006111 0x00000000, BAR0 0xd2000000 0xffffff810f097000 0x096a80a1, D0, P2/4

Backtrace (CPU 0), Frame : Return Address

0xffffff800fedb560 : 0xffffff8002623139

0xffffff800fedb5e0 : 0xffffff7f8377af30

0xffffff800fedb6a0 : 0xffffff7f8384450a

0xffffff800fedb6e0 : 0xffffff7f839bab2e

0xffffff800fedb730 : 0xffffff7f83a670e3

0xffffff800fedb860 : 0xffffff7f83a66ad0

0xffffff800fedb950 : 0xffffff7f838b917b

0xffffff800fedbaa0 : 0xffffff7f838b84f9

0xffffff800fedbbb0 : 0xffffff7f83a8f00b

0xffffff800fedbd10 : 0xffffff7f83aaef5a

0xffffff800fedbe20 : 0xffffff7f83867ba9

0xffffff800fedbe40 : 0xffffff7f8378196d

0xffffff800fedbef0 : 0xffffff8002ab1d07

0xffffff800fedbf30 : 0xffffff8002ab0712

0xffffff800fedbf80 : 0xffffff8002ab07e7

0xffffff800fedbfb0 : 0xffffff80026d7c67


Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B1 FF32]@0xffffff7f8372b000->0xffffff7f83992fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[96B2C1FB-5CF4-3F49-AECF-530084C81DC9]@0xffffff 7f82c04000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[A356902E-CE68-304B-83FC-8DB66AE572C0]@0xff ffff7f83525000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[44D1D375-32BF-3BD0-BC6F-9372C142BCB2]@0 xffffff7f83423000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56A 3A4AC]@0xffffff7f83993000->0xffffff7f83c3cfff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f8372b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[96B2C1FB-5CF4-3F49-AECF-530084C81DC9]@0

Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.37f3

Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 5.2.7f4 15858, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: ST2000DX001-1CM164, 2 TB

Serial ATA Device: OPTIARC DVD RW AD-5670S

USB Device: Built-in iSight

USB Device: USB2.0 Hub

USB Device: iPhone

USB Device: IR Receiver

USB Device: USB Receiver

USB Device: USB Receiver

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

FireWire Device: Hard Drive Quadra, LaCie, Up to 400 Mb/sec

Thunderbolt Bus:

iMac, OS X Mavericks (10.9.5), purchased early 2009

Posted on Feb 12, 2016 12:06 AM

Reply
Question marked as Best reply

Posted on Feb 12, 2016 1:44 AM

It looks like the well known graphics card issue.

If you disconnect all external devices, especially the LaCie disk, do you have the same issues?

If you start in SafeMode (Start while holding the Shift key), do you have the same issues?

If you do: up to the Apple repair.

If no is the answer to both questions:

download and run etrecheck and post the list here.

etrecheck.com

4 replies
Question marked as Best reply

Feb 12, 2016 1:44 AM in response to matt7992

It looks like the well known graphics card issue.

If you disconnect all external devices, especially the LaCie disk, do you have the same issues?

If you start in SafeMode (Start while holding the Shift key), do you have the same issues?

If you do: up to the Apple repair.

If no is the answer to both questions:

download and run etrecheck and post the list here.

etrecheck.com

Feb 12, 2016 12:39 AM in response to Lexiepex

The problem still exists when the Lacie drive is disconnected but I haven't tried the safe mode. I would try that, but it sometimes doesn't happen for a day or two.


I ran the EtreCheck just in case you can tall me anything from the results.


EtreCheck version: 2.9.3 (253)

Report generated 2016-02-12 00:26:27

Download EtreCheck from http://etrecheck.com

Runtime 2:24

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is restarting


Hardware Information: ⓘ

iMac (24-inch, Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac9,1

1 2.93 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ⓘ

NVIDIA GeForce GT 120 - VRAM: 256 MB

iMac 1920 x 1200


System Software: ⓘ

OS X Mavericks 10.9.5 (13F1603) - Time since boot: less than an hour


Disk Information: ⓘ

ST2000DX001-1CM164 disk0 : (2 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 2.00 TB (1.40 TB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5670S ()


USB Information: ⓘ

Apple Inc. Built-in iSight

Apple Inc. iPhone

Apple Computer, Inc. IR Receiver

Logitech USB Receiver

Logitech USB Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Firewire Information: ⓘ

LaCie Hard Drive Quadra 400mbit - 800mbit max

EFI (disk1s1) <not mounted> : 210 MB

LACIE (disk1s2) /Volumes/LACIE : 999.86 GB (11.71 GB free)


Gatekeeper: ⓘ

Mac App Store and identified developers


Kernel Extensions: ⓘ

/Library/Extensions

[loaded] com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8) [Support]


/System/Library/Extensions

[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Support]

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Support]

[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]

[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.8) [Support]

[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Support]

[loaded] com.nvidia.CUDA (1.1.0) [Support]

[not loaded] com.silabs.driver.SiLabsUSBDriver (1.0.23) [Support]


/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) [Support]


/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) [Support]


/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins

[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) [Support]


Startup Items: ⓘ

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite


System Launch Agents: ⓘ

[loaded] 145 Apple tasks

[running] 39 Apple tasks


System Launch Daemons: ⓘ

[loaded] 185 Apple tasks

[running] 64 Apple tasks


Launch Agents: ⓘ

[running] com.Logitech.Control Center.Daemon.plist [Support]

[loaded] com.adobe.CS4ServiceManager.plist [Support]

[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Support]

[loaded] com.epson.esua.launcher.plist [Support]

[running] com.epson.eventmanager.agent.plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.nvidia.CUDASoftwareUpdate.plist [Support]


Launch Daemons: ⓘ

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.nvidia.cuda.launcher.plist [Support]


User Launch Agents: ⓘ

[loaded] com.adobe.ARM.[...].plist [Support]

[failed] com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist [Details]

[loaded] 2 Apple tasks


User Login Items: ⓘ

GrowlHelperApp UNKNOWN (missing value)

iTunesHelper UNKNOWN (missing value)

LazyMouseBG UNKNOWN (missing value)

Printer Pro Desktop UNKNOWN (missing value)

Moom Application (/Applications/Moom.app)

Dropbox UNKNOWN (missing value)

AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Backup Scheduler for Time Machine Application (/Applications/Time Machine Backup Scheduler.app)

XtraFinder Application (/Applications/XtraFinder.app)


Other Apps: ⓘ

[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper

[loaded] QA2G25RMZ4.com.wunderkinder.wunderlist-helper

[running] [0x0-0x30030].com.etresoft.EtreCheck

[running] [0x0-0x7007].com.microsoft.Word

[running] com.manytricks.Moom.32768

[running] com.microsoft.autoupdate.fba.44912

[running] com.microsoft.entourage.database_daemon.31888

[loaded] com.vinnov.TMHelper

[running] com.vinnov.Time-Machine-Scheduler.61632

[running] org.mozilla.firefox.4784


Internet Plug-ins: ⓘ

AdobePDFViewerNPAPI: Version: 11.0.14 - SDK 10.6 [Support]

Flash Player: Version: 20.0.0.306 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.14 - SDK 10.6 [Support]

LogMeInSafari32: Version: 1.0.530 [Support]

googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.3

LogMeInSafari64: Version: 1.0.530 [Support]

FlashPlayer-10.6: Version: 20.0.0.306 - SDK 10.6 [Support]

GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]

CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]

LogMeIn: Version: 1.0.530 [Support]

Google Earth Web Plug-in: Version: 7.1 [Support]

LogitechHarmony: Version: 1.0.0.1 [Support]

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 2.4.1.4 [Support]

o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]


Safari Extensions: ⓘ

ZoomBySite


3rd Party Preference Panes: ⓘ

CUDA Preferences [Support]

Flash Player [Support]

Flip4Mac WMV [Support]

Logitech Control Center [Support]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 2.00 TB Disk used: 599.12 GB

Destinations:

Untitled 1 [Local]

Total size: 999.86 GB

Total number of backups: 75

Oldest backup: 7/11/13, 12:06 AM

Last backup: 2/11/16, 7:45 PM

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 599.12 GB X 3)


Top Processes by CPU: ⓘ

46% mds

17% mdworker(5)

2% fontd

2% WindowServer

2% firefox


Top Processes by Memory: ⓘ

648 MB kernel_task

418 MB firefox

295 MB iTunes

188 MB mds_stores

106 MB Microsoft Word


Virtual Memory Information: ⓘ

4.12 GB Free RAM

3.88 GB Used RAM (2.73 GB Cached)

0 B Swap Used


Diagnostics Information: ⓘ

Feb 12, 2016, 12:10:57 AM Self test - passed

Feb 11, 2016, 11:49:27 PM /Library/Logs/DiagnosticReports/Kernel_2016-02-11-234927_[redacted].panic [Details]

Feb 8, 2016, 04:33:59 AM /Library/Logs/DiagnosticReports/Kernel_2016-02-08-043359_[redacted].panic [Details]

Feb 4, 2016, 06:05:31 PM /Library/Logs/DiagnosticReports/Kernel_2016-02-04-180531_[redacted].panic [Details]

Jan 27, 2016, 08:18:32 PM /Library/Logs/DiagnosticReports/Kernel_2016-01-27-201832_[redacted].panic [Details]

Jan 26, 2016, 06:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2016-01-26-184848_[redacted].panic [Details]

Feb 12, 2016 1:44 AM in response to matt7992

- It just happens again. I was able to get this screen shot that might help

This istat picture does not help and the Lacie disk is still connected.

BTW: this LaCie disk is full, and not large enough for TimeMachine.

- Try SafeMode.

- Etrecheck list:

I do see a lot that I would not like to have on my computer and that can cause crashes, but not likely the cause for crashes with colored pixelating, so I still think the graphics is suspect.

One thing to do now immediately: uninstall XtraFinder.

Then restart and do the restart at the same time in the Safe Mode.

IMac Keeps Freezing or just shutting down

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